Customer Ratings & Reviews

Get my products ready to be use. No worries they get it right all the time.

Geek squad is amazing if they are not able to fix your device they will re place it but only if its still under warrnty.

I really live my watch . It's a really good fit and works wonderful

I love that best buy has the geek squad protection.

Even though it seems expensive at first when buying, it is 100% worth it!! I sweat a lot and sometimes bang against things and my Fitbit messed up. I had this protection, took it in and replaced it with no problem! Easy and no questions asked!! For the money you pay for gadgets, get them protected!!

A definite must while purchasing this tech product. Had a similar product that died less that 2 years after purchase and because I had purchased this received the full purchase price back on the spot.

The Geek Squad has the best customer service. I am so happy with the service.

I purchased this on my original Fitbit. After about 18 months, it was showing signs of wear and starting to come apart. I stopped into Best Buy to see what I needed to bring in to use the replacement policy and the replacement was made on the spot! I made sure to have this on my new one.

I didnt have any trouble returning my watch after it stopped working. I would recommend this.

I am in love with my new Samsung watch. It works like it's suppose too. My watch fell in water and is still running, nice. I bought this watch so I could go swimming while wearing the watch and "Yes" it works so no problems.

We have used Geek Squad to protect many items and their service and support have been phenominal.

I have been a BBY customer for years (around 10 by now) and I never buy any electronics without the replacement/protection plan attached. It's worth it, they will either fix the product or give you a new one. And that, to me, says a lot about the store's policies and their commitment with the public.

Unlike some other warranties, all you need to do is bring an affected product by the store. A gift card is easily given for the exchange price.

Definitely worth my money to protect anything i buy from Best buy! Geek Squad is always super helpful.

Tremendous peace of mind when you buy this program. I have bought and used the program on other items in the past. It has always resulted in a quick replacement with a brand new item, no questions and very painless. Given the cost of the Garmin it protects , this was a no brainer.

Peace of mind, protection. Love the customer service that comes with this also .

Very informative and super helpful! Highly recommend Geek Squad coverage on every item!

My daughter had a fit bit that did not work well. Because I had the warranty, it was easy to switch out. The previous model was not available anymore but I was able to get the next model up and best buy was able to find and match a best price. For this type of product, the warranty plan is worth it

So far so good....need to make an appointment to learn more about the watch i bought.

Very friendly. Give the write opnion. Dont wait on lane. Get appointment easly.