Customer Ratings & Reviews

I have always used Geek Squad on every major purchase

This is great protection. Especially for a wearable device like a Fitbit with the potential for damage. I have had to use the policy to get a replacement when the Fitbit got snagged and the band was damaged. Geek Squad replaced it no questions.

The geek squad protection and service is always a great investment. I have had no issues sending my equipment for repairs understanding that some repairs cannot be done on-site.

Love the product. Glad I went with this option. Enjoying my watch.

This is the only place I always buy the extra protection at because it is actually worth it.

This is the only place I always buy the extra protection at because it is actually worth it.

Geek squad is great! Everyone is so knowledgeable and helps fix almost every issue. Would definitely recommend anything he squad! The service has save me a headache many times.

Definitely works great, when it started malfunctioning they were just going to give me store credit, no time spent waiting for it to get repaired. Can't ask for much more from a replacement plan!

Must have if you have a lots of electronics and need service. The greek squad helps fix your electronic.

Gift for my daughter, great she hardly ever takes it off

Great service. I'm getting this service for all of my electronics i buy from Best Buy. Thank you...

This protection plan is so helpful and useful I get it every time I purchase a new watch.

I'm so happy I purchased this for my Charge 2. I'm already on my 3rd one in less than a year. Especially for the work I do, having a replacement option made sense on this item. In store exchanges have been so painless. I'm very happy

Accidents happen and items can break. I highly recommend purchasing the protection. I've used it in the past and it's a hassle free program. Matter of fact I used it for this watch as my previous one (older model) had the band break.

I'm happy i have purchased this protection for my watch. It saved my watch price after Samsung killed this watch with their imposed firmware upgrades, that we cnnot avoid.

I don't know why anyone would ever by an item and not get the Best Buy warranty...? I've had items replaced that have stopped working and I've had items that I didn't use the warranty for I would much rather be protected though...

This is a must have! For every purchase at bestbuy I always add it. Its makes me feel taken care of when I buy this and to make the deal sweeter, bestbuy always takes care of me.

Best Buy's warranty is worth every cent. Beats the mfg warranty as well. My first band lost it's charge immediately and best buy was great about a replacement. Even fitbit or any other company doesn't offer this protection! Highly recommend.

Havent used it very much but its nice to have the reassurance in case something goes wrong

Best service contract around and Geek Squad has always taken care of me.