Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6046 reviews
(6,046 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 4 out of 5 stars
Great when available
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used for my Fitbit as I had many times in the past. When my watch died, I was able to replace with a newer model which was great. Unfortunately, I found out after that that Geek Squad protection can no longer be used for Fitbits.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Absolutely Buy This
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a no-brainer, if I break my Blaze, drop it in water, run it over with a dump truck, they'll replace it. Why wouldn't you do this to protect a $200 investment?
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
great service and reliability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service and reliability and peace of mind knowing the replacement plan is there and we can sue it anytime for damage or defective products. Well worth the cost
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
#GeekSquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't remember what they did but what I do know is the staff at Best Buy is always super knowledgeable and helpful.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is worth it. Exchanged my watch before the deadline and paid the difference for a new one
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best service ever. It has Really helped my family.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Greek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well I upgraded to the active 4 . I dropped my watch and replaced it with the greek squad insurance
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My watch was showing signs of freezing. I took the watch back to Best buy and they returned watch then sent me a brand new one to my house with no questions asked.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Protective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Iam so glad that I purchased the 2 year protection plan for my daughter's watch good to know that it's covered just in case
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tech Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it yet, but if the time comes, if any defect occurs with my watch, they will replace it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Its helpful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad service has helped me out big time in the past, so I usually buy this with the bigger purchases.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time the Fitbit Charger2 had something wrong with them, it was replaced free of charge without any problems or issues. Thank you!
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
San
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im a Android person with this watch i hardly need my ear buds because i can answer my phone and talk
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always recommend getting the warranty. Best buy is always compliant with their warranty promise. They will replace your product.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I'm hard on wearable tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the warranty because I wear this every day. So far I have not had to use it but for the price it will replace a dead one and I tend to kill them faster than 2 years
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Love the Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully I won't have to use it, but even if I do, I know from past experiences that Geek Squad will take care of me
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't always buy insurance for things but having it makes me feel better about my purchase knowing that I won't have to deal with the manufacturer if it breaks.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect insurance to protect my investment. Fitness bands take a lot with use every day. I wished to know I had protection for at least a two year period of time.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great warranty with Geek Squad! It's worth the money
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Smart buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always been skeptical of buying extra insurance but it’s been a life savor for most products I buy for my son. Wouldn’t buy something without it now.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friend
