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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6046 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 6,046 reviews
  • Rated 4 out of 5 stars

    Great when available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for my Fitbit as I had many times in the past. When my watch died, I was able to replace with a newer model which was great. Unfortunately, I found out after that that Geek Squad protection can no longer be used for Fitbits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Buy This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no-brainer, if I break my Blaze, drop it in water, run it over with a dump truck, they'll replace it. Why wouldn't you do this to protect a $200 investment?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service and reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and reliability and peace of mind knowing the replacement plan is there and we can sue it anytime for damage or defective products. Well worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't remember what they did but what I do know is the staff at Best Buy is always super knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is worth it. Exchanged my watch before the deadline and paid the difference for a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever. It has Really helped my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well I upgraded to the active 4 . I dropped my watch and replaced it with the greek squad insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My watch was showing signs of freezing. I took the watch back to Best buy and they returned watch then sent me a brand new one to my house with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam so glad that I purchased the 2 year protection plan for my daughter's watch good to know that it's covered just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but if the time comes, if any defect occurs with my watch, they will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service has helped me out big time in the past, so I usually buy this with the bigger purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time the Fitbit Charger2 had something wrong with them, it was replaced free of charge without any problems or issues. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    San

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a Android person with this watch i hardly need my ear buds because i can answer my phone and talk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting the warranty. Best buy is always compliant with their warranty promise. They will replace your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm hard on wearable tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the warranty because I wear this every day. So far I have not had to use it but for the price it will replace a dead one and I tend to kill them faster than 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't have to use it, but even if I do, I know from past experiences that Geek Squad will take care of me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't always buy insurance for things but having it makes me feel better about my purchase knowing that I won't have to deal with the manufacturer if it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect insurance to protect my investment. Fitness bands take a lot with use every day. I wished to know I had protection for at least a two year period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty with Geek Squad! It's worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been skeptical of buying extra insurance but it’s been a life savor for most products I buy for my son. Wouldn’t buy something without it now.

    I would recommend this to a friend