Customer Ratings & Reviews

I purchased this one becz when I had my Active smartwatch, I had purchased one for it and when it failed to charge and I took it in to be fixed. When they found that it couldn't be fixed I recieved all of what I paid for the watch and the protection it was within the 2 year period. Was I happy yessss, I used it purchased my newer smartwatch 3!!!

The agents explain the option to my Apple Watch and assist to request my order.

Geek Squad is the best tech support I ever used. They solved my problem quickly and efficiently. They were very knowledgeable and helpful. They also gave me some useful tips and advice. I highly appreciate their service.

Buying this paid for itself! I never buy a watch without the warranty.

was given the Samsung gear S3 watch for my birthday almost 2 years ago. My wife bought the extended warrantee. this past week the watch battery started to fail. was only getting about 7 hours life between charges. Not good. went to Best Buy with receipt. they gave me a STORE CREDIT gift card for the full purchase price of the watch plus tax. I then bought the latest generation of the same watch, with the extended Warrantee of course.

I cracked my watch screen while swimming in a lake just a couple months after getting my smartwatch. At first I was really upset until I remembered I purchased the protection plan. I went into the store and they replaced it the same day with the same product even though it was no longer on sale.

Love the warranty. Every time I crush a watch, or it goes bad, they replace it with no questions asked! All I pay for is the warranty fee!

I never believed in getting the "extended Warranty" Until Best Buy , They Honor the warranty without ANY Hassle, My wife had a screen flickering on phone, the Best Buy geek squad took a look said she needed new one, they walked her to the case unlocked it and said pick out new one !! I am serious Please purchase this

I don't know why anyone wouldn't get GSP on most of the products at Best Buy. Absolutely worth it since most products is total replacement or store credit for the product for up to 2 years. No brainer!

I bought the 2 years accidental squad protection for my sister's samsung galaxy watch which i gifted her for her birthday. I was having some issue with the bluetooth setup as i wasnt able to connect the watch with the phone. I called the customer service at Geek Squad and they helped me out to fix the issue. I love their customer service. Thank you Geek Squad.

I always purchase electronics at Best Buy as their insurance is no hassle and is taken care of in house. You don't have to send it off to some 3rd party program.

Whats not to love, you break it accidentally or it acts up and you get the original purchase price minus Geek Squad Protection cost towards a new one. Some can be pricey but if you do the math for certain electronics its more than worth it.

Always get it. The last time my watch broke because of the heat wave and just had to come and exchange it... it was on special, so got money back to apply for warranty for the new one

I have been very happy with geek squad services. They sent out a more than qualified technician and it was great service.

Service is great, they really care about customers

This product is amazing! I love this because I can track my sleep and health more comfortably than with a watch. There is a $6/mo membership for the ring, but it's how you get all the intricate details.

This is my second time buying the two-year accidental geek squad product replacement. The first time was for my Samsung watch and because I bought this product replacement I was able to bring in my Samsung watch that stopped working and replace it with a brand new one, essentially an upgrade to the watch I used to have because they no longer have the same model. So with his protection you either get a new watch of the same quality or better.

Love the samsung watch. Great features and the sytle is amazing.

Getting the protection plans on all my items has paid for its self everytime. I had to replace my garmin watch and I used the Store credit to buy a new watch with no issues and got the plan on the new watch.

Can never be too careful when it comes to electronics. I always make sure all my devices are covered. I've already had to use the 2 year protection a few times and it's definitely worth having.