Customer Ratings & Reviews

My daughter has not had any issues with her watch yet to go to the Geek Squad, but it is a good thing to have.

Love the idea that my watch is covered for any damage it may get

I tried to buy four different smart watches from Amazon and none worked with my phone. I bought this one at cheaper price thinking if nothing easl I would just return it. This watch is easy to setup and get working with no problems.

All locations I've been to, agents are knowledgeable, happy to help, and always given me a pleasant experience. I don't know where you find these people but they're all great and make trading in exciting.

I haven't needed to utilize my Geek Squad warranty yet. However, I'm glad I have it for reassurance that if a problem arises, the Geek Squad will take care of it.

I really love my watch. There are so many apps you can ad to it. I especially love the fact that you can check whether you are in a-fib or not. This saved my life knowing there was an issue with my heart.

Good service, good coverage for a good time. Relax for any problem could happen with the watch

Warranty on watch Warranty Warranty Warranty what more can i say the amount of time you get doesn't make since

i have used warranties from bestbuy a few times to replace items that otherwise would have been very costly to replace over the years, an example would be a dlp tv in which the bulb went out, and i contacted bestbuy they sent a tech with a replacement bulb and after replacement it was like i had a brand new tv, the tv is now on its 3rd owner and still going strong gotta love a well built device and a well served warranty to save your investment.

Get with anything you purchase for protection on any device worth it for piece of mind.

Love the Garmin 955. A little bigger than my 945, functionality gives me everything I need in my Triathlon journey. My only regret is not knowing the 965 came out a couple months later with a superior display.

I had to use the warranty a few months before the 2 years mark. The Geek Squad team was super easy to work with once my appointment came up. You are required to schedule an appointment even if it is warranty stuff. Quick resolutions and I was picking out a new watch.

The Oura Ring is a part of every day life and it is comforting to know if the technology skips a beat we have the Geek Squad ready to get the Oura Ring recalibrated or replaced…

They always work out whatever issuues i have with Samsung products. It never take too long to have me back up and running. Thank you Geek Squad!!

I always purchase available protection plans on expensive items... especially technology and I'm so glad I did! After 1 year and 9 months, I was getting an error message on my watch. I took it to the geek squad, they said it needed replaced, didn't have the same watch in stock.. I paid the difference for the newest watch (about $20) and had a new watch (purchased the protection plan again) within an hour.

Exactly what I needed! Useful for busy hands ,I can keep track of messages,calls and more.

It has helped me in my short ownership of a smart watch in that I got a full refund for it being defective out-of-the-box because the watch was no longer being sold at Best Buy. I would say that for a wearable, it's a necessity. You can never say when or what might happen to your watch, but you'll be covered for whatever and whenever it happens!

My wife was having issues with her Galaxy watch, the geek squad assessed her watch and determined we could do a claim. They gave me money back in the form of a gift card in which I used to buy her the latest. Geek squad has always been one of the best protections

Never had to use this warranty.So I really can't say a review about it

These watches are a little over priced and they come out with a new one way too frequently. But the Samsung smart watches are all too quality with excellent ease of use and interface.