Customer Ratings & Reviews

Purchased the service plan and actually had to use it. Watch stopped working 18 month later and the plan replaced the watch at the price I paid, which was higher than the current price.

The plan was super simple to use, just bring the product in and tell them your account details. I have used this to replace a smart watch and wireless earbuds. Both times I was in and out of the store in 5 minutes. If you get a product that might get damaged physically (or has a battery that might die), make sure to get the plan.

Good warranty covers a lot of things. Hopefully i dont need it but always good to be prepared

This warranty was worth every penny. It covers anything that could go wrong. I recommend getting at least the 2 year warranty on all wearables.

I'm very grateful that I have the opportunity to have a protection plan on this watch.

I always purchase accidental protection plans on my products. this came in handy when my fitbit charge 2 stopped working out of no where. I took it to best buy. they looked at it and simply told me to get a new one. I got my new fitbit free since I purchased this warranty the first time around and I purchased it again when I had to replace my fitbit.

I always purchase available protection plans on expensive items... especially technology and I'm so glad I did! After 1 year and 9 months, I was getting an error message on my watch. I took it to the geek squad, they said it needed replaced, didn't have the same watch in stock.. I paid the difference for the newest watch (about $20) and had a new watch (purchased the protection plan again) within an hour.

I much need this. Numerous watches without warranty and they don't last any time. Then tossed in drawer. Wanted to cover this one. My clerk Marshon took such wonderful care of me. He helped me connect the watch to my phone, explained some of the major features of the phone. He was truly great!

i have used warranties from bestbuy a few times to replace items that otherwise would have been very costly to replace over the years, an example would be a dlp tv in which the bulb went out, and i contacted bestbuy they sent a tech with a replacement bulb and after replacement it was like i had a brand new tv, the tv is now on its 3rd owner and still going strong gotta love a well built device and a well served warranty to save your investment.

This protection plan is why I shop at best buy. I never have to worry about a product. The minute I have an issue and it stops working as expected I take it in. I have never had problems.

Would not pass up getting a guarantee subscription on excellent service package

A must for any electronic device. Don't be foolish and pass this up.

buy the 2-year plan because you will regret when you break that device. if not buy it then you risk everything.

I had purchased 2 fit-bit's in 2015 for Christmas for me and my husband. We wore them daily and after 14 months we noticed that the bands were starting to bulge . We took them back to the store where we bought them and without question they replaced them with the new upgraded ones that fit-bit came out with. I am really glad that I bought the 2 year warranty! I also bought the warranty for the new fit-bits as well.

The geek squad is amazing in best buy. They are so helpful and they guide you and tell you what you need to do if you have a question. They fix your items in a reasonable amount of time.

What I like most about this protection plan is that I can transfer it to anybody I want by calling Geek Squad and submitting their name. Simple and easy.

I love this watch. It has so many things you can do and I have a lot of medical issues. I can do a lot of them on this watch.

Geek squad protection plan is amazing for Samsung watches. I will highly recommend if you're buying a Samsung watch from Best buy you get the Geek squad protection plan you won't be sorry.

We haven't needed to use this, i am happy to have not had too however we bought the coverage ad usual for the "just in case" situations.

Excellent watch battery last long. Easy to connect to your phone good size too. Would buy again