Customer Ratings & Reviews

I love my watch I love all the feature it has. Its so comfortable. I love the fact that I can change the wristband

I like the way that it just works flawlessly without being too complicated, keeps things simple, the battery is good and can be charged in 30 mins to get somewhere between 30-40% in you are in a hurry.

BESTBUY is the best way to purchase any type of electronic device! The customer service is the best and as well as the most knowledgeable- they offer great advice and know which items are the best for your buck! You cannot go wrong with any Samsung products and I try to keep all products Samsung. Thank you BESTBUY for always Carring excellent products and giving us nothing but the best stuff to purchase.

Can never be too careful when it comes to electronics. I always make sure all my devices are covered. I've already had to use the 2 year protection a few times and it's definitely worth having.

Best Buys' PSP/ Geek Squad Protection is always a must. I have never had an issue that this protection doesn't cover and I rarely ever have to use it. The comfort of knowing it's there when I need it well worth the price and I would recommend purchasing the added protection for anything of significant value.

Love this company and I love my ring. I use it everyday

Love this watch. The only thing i dont like is the battery. It lasts only 3 days at the most and it loses more battery on airplane mode than it does it i dont turn it on.

The 2 year protection was thoroughly explained when offered. The service representative was helpful and did not pressure me to write it.

When it comes to smart electronics coverage is a must. Do not short yourself because of a few extra bucks. The peace of mind alone is worth it.

Always get it. The last time my watch broke because of the heat wave and just had to come and exchange it... it was on special, so got money back to apply for warranty for the new one

This Geek Squad plan has been worth every penny. I have able to use my product trouble free and with confidence that if I had any problems Geek Squad would handle it. Highly recommend these accident plans. I have used them with no problems. Just bring product to Best Buy and they take care of the rest.

I usually never buy warranties; however I felt compelled to buy it on my MS Band based on researching & reviews. Boy am I glad I did! And let me tell you, best experience I've every had with warranty service. (I've purchased years ago and swore I'd never purchase warranties ever again) Best Buyvwas wonderful on the exchange, rowed with brand new device... Awesome customer experience!

I can read text and email and respond with the keyboard on it. This thing has the most accurate GPS. Better than my Garmin forerunner. The Garmin takes 5 minutes to gat an accurate GPS reading the band takes a couple of seconds. The health program is more than expected. The sleep tracking has me at the doctors and has had my doctor refer me to a sleep specialist. I am really pleased with the Microsoft Band.

I purchased the 2-year accidental protection package from Best Buy and I am so glad I did. After almost 2 years of owning and using a Fitbit Blaze, the tracker got extremely hot, melted, and would not come back on. BestBuy replaced the watch without a problem and honored the protection package without question. I would highly recommend Best Buy's protection package.

With everything that could go wrong a warranty makes good sense. I thought it was reasonable.

So far so good I have not used this. But, I had this for my former Samsung Gear Fit 2 and when the band had issues I took it in and I got all my money back because Samsung discontinued the watch. No questions asked or anything, I didn't even know they stopped making the Gear fit 2 when I took it in....

The service at Best Buy is the best. Anytime any of my item malfunctions the geek squad is there. They are so nice and helpful.

Had to hold out til her parents posted...but soooooo proud of my cousin! She graduated in 3.5 years with 2 degrees from Penn State. On top of that she received a personal shout out from President Obama. If this is not a true definition of beauty and brains, tell me what it is!! Send your cash app cousin!!

I prefer Geek Squad plans over any others, no hassles, straight to the point to resolve my issue.

I always purchase electronics at Best Buy as their insurance is no hassle and is taken care of in house. You don't have to send it off to some 3rd party program.