Customer Ratings & Reviews

Stop wondering whether or not you should spend the extra money on an insurance protection program for the expensive electronic device you are purchasing. PEACE OF MIND is all you need for the comfort to know that your investment is protected. The Geek Squad protection plans are second to none in this world.

Very helpful and polite. Helped me get a better watch because mine was nit working properly anymore. Helped me found a solution to my watch problem.

Decent price and peace of mind, wasn't going to get this but the thought of clanging the watch against something when I'm moving is definitely worth he price of this.

This watch is perfect for a young child who isn’t ready for a cell phone!

The service is excellent . I havé uses the service for Mayor Appliances and I am satisfied with the rapid response . And excellent repair of them

Love Geek Squad service! Reasonable price ensures peace of mind on devices.

Purchased the 2 Year Protection plan on the Fitbit Charge HR I purchased for my wife. The plan cost $30, and in my opinion, is a great deal in this situation since these fitness trackers tend to break down within the first year at a higher than average rate. We will receive full product replacement if it stops working, so I'll gladly spend the money on the warranty in this case.

The watch is amazing the gps is precise, I am able to receive notifications, although not able to make calls it does let me know of any incoming calls.

The geek squad is amazing in best buy. They are so helpful and they guide you and tell you what you need to do if you have a question. They fix your items in a reasonable amount of time.

I dont always buy the extras, until my printer of less than a year broke on me. I called HP they told me i would have to pay $150 for them to send me a new one. They said they could replace the part because it was going to be more expensive to repair than to buy a new one. I bought a new printer and got the protection just incase anything happens to it its cover.

Geek squad protection plan is amazing for Samsung watches. I will highly recommend if you're buying a Samsung watch from Best buy you get the Geek squad protection plan you won't be sorry.

I know many people thing Best Buy is over priced but they need to be reminded they do price match! Plus they offer this awesome insurance for most product (I think). I purchase the insurance with all my electronics. I know it was be a bit pricey but it's totally worth it in the end. Covers pretty much anything that that can possibly happen to the devices

Thanks! Very satisfied with my purchase. Geek squad always takes good care of me. My most trusted computer repair place. Geek squad has helped me many times when my system was down. I would have otherwise had to buy a new system. I would definitely recommend them to a friend. 5 star service.

Great value for the peace of mind and long enough to protect the device for about as long as it will be useful

My watch broke down and since I purchased the 2 year plan I was able to get a giftcard and get a new watch.

Got a new watch no problem. My fit bit charge to was a year and a half old. I want while I worked while I slept in while I played. It barely showed any marks but the lens got a small crack after an impact one day while working. I took it in the Best Buy show them the receipt for the warranty and they gave me a brand new watch. You can’t beat that!

Great service. Very knowledgeable technician. Thank you for all you do

Best Buy replaced the Fitbit no trouble. However, this time they gave a Best Buy gift card and not just a product replacement. I am now wondering when my new Fitbit needs to be replaced will Best Buy replace it. The Fitbit was on sale. I am afraid to replace it since they no longer do product replacement. I am afraid that I will only be credited the sale price.

Just to make sure the watch Will be fine. Good insurance.

This is just for the possible $400 gift card for the review. Thanks