Customer Ratings & Reviews

Im not tech savy nor; Do I know how to hook up or set up certain devices. So, for me its just great. If any of my devices breaks down; I just make an appointment and they take care of my gadgets.

Purchased to cover my new Samsung S3 classic. After about 6 months, the device bricked after an OTR OS update. This coverage refunded my full original purchase price, and a new one was rush ordered with the credit. Two days later, I was good to go. No out of pocket!

Geek squad protection is a must for smart watches. If anything goes wrong with the watch within 2 years you can trade it in for a new one. Great piece of mind!

when my last Fit Bit was a week away from my insurance ending..the band started to separate..I didn't know If my coverage was still active..went into Best Buy and they looked it up..I was able to get my new Fit Bit..easily..and bought the protection plan again..

I recommend everyone to purchase the warranty from Best Buy because you never know what can happen with your product. They will replace it with no questions ask. Great Accidental Protection

Geek Squad warranties are generally a great value. We have not yet had to file a claim on them so far.

Unlike some other warranties, all you need to do is bring an affected product by the store. A gift card is easily given for the exchange price.

After daily wear for almost a year, my Gatmin tracker wrist band gave out a bit. I took it back to my local Best Buy store and within 15 minutes I walked out with a brand new tracker free of charge. I am so glad I purchased the Protection Plan because I love my Gatmin tracker !!

Easy working with Geek Squad Team at the Louisville Shelbyville Rd Store. Walk me through the policy and on to new watch!

I had bought a gear s3 Frontier watch at the beggining of the year and it broke. Sent it to Samsung to get it fixed. Got it back and still didn't work. So I bought a new one because they were no help when I called back a second time. So I bought the protection plan

I haven't used this yet but it will be there when I need it. I never purchase tech with out the protection.

Best Buy is very good at taking back watches for an accident.

If you do not have toalt tech this is a must have. Wear the item and hope it never fails, but if it does your protected even when the replacement is no longer available.

Im hoping this helps protect my boyfriends watch, he works in a factory, so hoping the scratch resistant works!

We have always had good success whenever we have had to use the protection. Simple and have always been satisfied.

This is such a great watch! Battery life is unprecedented and the flashlight built into the watch is a life saver!

I had to use the extended warranty for my Fitbit. I had my receipt also and Ur company /store were so nice and helpful. Even with replacing my product U assisted with updating me. I had it for a year and needed a new one due to getting tripped and ending up in the pool. Thank U

Got the geek squad protection due to the fact in case something serious happened to the product in question im not left with something I can not fix. Hopefully I will not have to use it but got it just in case.

Bought the warranty for a $300 product and I'm glad I did! had an issue about 7 months after purchase. Brought it to the store and 30 minutes later with the help of an awesome BB sales person I was walking out with a Brand New item! Moral of the story: BUY THE WARRANTY!

the geek squad set up my smart watch to my iphone and explnind every thing very well thank you