Customer Ratings & Reviews

I have had this product for two years. I have taken in three laptops for check-ups. What a relief to have a place to go through and make sure everything is up to date and working. It covers so many of my electronics.

I love having protection on the things i purchase. Even if i never have to use it. It’s better to have and not need it than need it and not have it.

I went ahead and purchased the two-year Geek Squad warranty and I am glad I did. The band has split and I took it back to Best Buy and they replaced it with a new one. They also helped me make sure that the new one synced to my Fitbit app so I wouldn't lose all my stats.

I wouldn't have felt comfortable getting such an expensive watch without some kind of protection. The plan has accidental damage so I don't have to be uber-paranoid about wearing it, and I can enjoy it while out in public.

Always get the GS when getting items that might have accidents.

Excellent service, Excellent treatment and give us the support that I needed

I highly recommend getting the protection plan for items like smart watches and headphones. It is the best protection you can get and there are no hidden surprises. My Band 2 was replaced after it didn't want to hold a charge. Received a new one in the store. Terrfiic service.

Had to return my initial Fitbit Ionic due to a band issue that would not stay connected. The Ionic is a wonderful product but I would recommend purchasing the warranty as this particular Fitbit is a little pricey and I feel it will get a great deal of use.

I have purchased geek squad accident insurance on several electronics items. My most recent claim was for a fitness wearable tracker. It took about 10 minutes to walk in the store and out with a new replacement. I recommend to family and friends frequently.

So excited to have this extra added protection and peace of mind.

Our insurance has come in handy ! I got this for my boyfriend who is clumsy and don’t need to worry about having a backup

I think purchasing the protection plan for the Fitbit is well worth it. For me the Fitbit was an investment and since I am quite active while using it I felt it was worth the money to have in covered just incase. So glad bestbuy offered this added protection !!

Definitely would recommend had to get mines worked on and they ended up giving me back the amount I paid for it. Definitely worth it

This is the best tracker i have buy and i could i stall different abbs on it

I've bought this for every watch I've gotten and have used it at least once due to the fact that the watch malfunctioned later on. I was able to get a brand nee replacement for no extra charge. Worth it.

Smart employes, was in and out. Best part I left happy!

I always get the Geek Squad protection plan. Worth every penny. If something is wrong just take it back to the store for a new one.

Love to use mine daily for motivation to get my 10K steps every day, upset that it finally went out on me and Bestbuy not offering insurance for fitbit anymore

There fast at helping out no matter what the issue is. The always friendly and educated

I haven't used this particular warranty yet, but I just used the old one for my galaxy watch, then purchased this for my new watch. Worth the money. They swapped out my old watch for a new one right in the store.