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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6044 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 6,044 reviews
  • Rated 5 out of 5 stars

    Real coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my Fitbit's band and I happen to call and see about what was covered and to my total surprise, they said everything and to bring it in and get another and that's exactly what I did=ssssoooooo happy I paid the extra$$$for the coverage...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I saw I bought this protection plan. Having to keep gluing the wrist bands onto the watch. Will take it in and get a new wrist band. Watch works great, the wrist band keeping coming off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting the protection. When it came down to repairing my Samsung watch they gave me the option to exchange the watch for the same one, or upgrade to the latest. I just had to pay the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth every dime!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative and super helpful! Highly recommend Geek Squad coverage on every item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have made a better decision to add this protection plan, my old fitbit was tearing and I went in to get a replacement and instead left with an upgrade for no added cost!! only had to pay to add the protection to the new device. I was so excited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Suad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very professional and friendly. They solved my problem. I recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad service. Fast when they are not busy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get my products ready to be use. No worries they get it right all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful. He pulled my account and took care of me. I had a gift certificate within minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good....need to make an appointment to learn more about the watch i bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WATCH me work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a FANTASTIC buy!!! This smart watch is sooo comfortable and the functions are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best option for your purchase, I have used it on other products and have never had problems,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I had this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my watches burned me it was about 2.5 months after I had purchased. Without this warranty I would have been out several hundred dollars since most watch brands (from what I've read) will not take responsibility for consumers getting burned by the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have purchased the warranty. I purchased warranty over screen protector since it covers that and screen protector does not last that long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squar Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has the best customer service. I am so happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I cannot leave without my watch. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got my MoTo I got it because it was a different. But it turned out very useful. In texas we are not allowed to use our cell phones my moto lets me see who is calling or messaging me without having to pick up my phone it tells me the weather or latest news I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is top notch. If i have a computer question they are so very helpful and if my clothes dryer quit working they are there to stand behind it and have it repaired as quick as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that was on the counter was so nice and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just nice to have accidental protection since the person i bought the watch for tends to break their electronics.

    I would recommend this to a friend