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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6044 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 6,044 reviews
  • Rated 5 out of 5 stars

    highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    especially for wearable tech, you will want the protection plan. when my fitbit started fraying on the band, i was able to replace it with the new blaze model and had trade cash left over to get another band for the new watch. thanks geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my samusung watch stopped responding to voice to text, I took it into Best Buy and was given a brand new one. Definitely worth the price. Also, the value of the original was refunded back to me (which I rolled back into another protection plan)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for my last garmin and they made it so easy to get a replacement when it stopped working. Everyone who helped us in the store was super friendly and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for Samsung Galaxy Watch Active 2.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the protection on my watch yet because of COVID. However, this protection plan covers accidental damage like scraping against the wall. Plan on using the plan soon for this type of damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY TV QUICKLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY YOU'RE THE BEST....I'll always purchase from you and also let my families know about you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had to use it yet fongers crossed wont have to which yea then it would be a waste of money if i never use it but the price isnt that bad and its nice having that added security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to be able to have a protection plan in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental product replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchase a computer a printer or any high cost item I always feel satisfied knowing that I have a protection plan available to me if needed and that is a definite plus for me and my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy Samsung galaxy watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. Easy to review at the store. Purchase and worry free warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must-have For Fitbits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit, but there's a lot that seem to go wrong with it after having It only a year or so. I definitely recommend buying the geek squad protection with your Fitbit, because I'm sure you will need it at some point to replace your watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty ever. Last year my watch died and i can request the warranty i replaced for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth the money as far as I'm concerned. We had a Samsung active 2 watch that had a glitch in it and they replace the watch with a brand new one. So the insurance was well worth getting.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great pricing on the protection for the product in case anything happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend especially with an expensive purchase such as a wearable device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch was the first way I used geek squad protection because the battery want to crap after a year-and-a-half. No questions asked geeksquad crew just gave me a gift card for the purchase price (watch was no longer available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for high-value personal electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for high-value personal electronics like a smart watch. I always get the extended protection when I pick up a smart watch for family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Jimenez

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a Christmas gift and so far no problems. my granddaughter loves it. It has all the features that she wanted. She is very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having my purchases insured since many of my gadgets are expensive. This service is amazing and I have no complaints about it! I get it every time I have the chance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got a warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With two kids and a dog it was only right that I got the two year warranty. I am glad the lady who checked me out told me about it. It was just $29.99 and if anything happens to it I can bring it back. So this warranty is well worth the $29.99 extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement controller. The salesperson was extremely helful in helping me purchase the right one.

    I would recommend this to a friend