Customer Ratings & Reviews

It is very simple: For any electronic today, subscribing to a protection plan is necessary. I have used before and it has resolved my issues with the devices covered.

I use it with my old apple watch and was excellent. Excellent service

Love that I can rely on geek squad for repairs! I recommend!!

Glad that I have it for piece of mind. If they can't fix it, it will be replaced! Whenever I talk to a Geek Squad representative, they are always very friendly and knowledgeable

Always great to pay one fee and get all of our appliances and electronics delivered and installed !

Awesome product. Best Buy has great employees that go the extra mile with a smile. Happy to have a brick and motor store to go to for devices, dvd collections, etc.

They're great at.what they do and very helpful. Anything you need they'll help you.

Okay honestly these days if you're buying any Electronics without a protection plan you're setting yourself up for failure and regret they are made to have A 2 to 3 year shelf life maximum get it protected while you've got it.

My Fitbit Band is a great idea but it's only made to last about 6 months. After that, the band starts to separate from the main assembly. I am happy I got the Geeksquad warranty which covered from Fitbit's poor craftsmanship.

I know i can relax with not worrying about it breaking, cuz if it does i know it can get replaced.

Geek squad always more than pays for itself. I would not purchase electronics without it

MY WIFE HAS HEART ISSUES AND THE FITBIT IS ESSENTIAL TO KEEP TRACK OF WHAT HER HEART IS DOING AND WHEN HER OLD ONE BECAME ERRATIC THE REPLACEMENT WARRANTY SAVED US A GOOD BIT OF MONEY

they took my call. Told them what was wrong. Then they said no more. Took care of my issue. I was on the phone for about 25m.

I've had to return my Fitbit, it stopped syncing. When I returned it, I didn't have my receipt. Best Buy pulled up my purchase and got me a brand new replacement. I was thrilled with how easy and speedy the service was.

The Geek Squad protection plan ensures replacement for damage products. I personally find the Geek Squad to be more accommodating than the product‘s company warranty support staff!

Excellent to have when things go south with the tech. Used the service with a headphone for my wife and we got a new pain for free.

I was able to get some setup support after i was unavle to find a specific setting.

Excellent coverage and no problem getting the item replace or money back

Love Geek Squad! There support and protection plans are the best. I like the no hassle and ease of access. I always try to get a Geek Squad Protection Plan if possible.

Grear service people are friendly and helpful the crew was very knowledgeable