Customer Ratings & Reviews

This was well worth the money for me! Shortly after the manufacturer warranty ran out, my Fitbit started freezing and not working. A quick trip to the store, they checked it and I walked out with a new one.

Grear service people are friendly and helpful the crew was very knowledgeable

So I bought a Fit bit and I also bought the two year protection plan. I usually don't buy extra warranty plans but I did with this. Glad I bought it because my fit bit fell apart and Best Buy exchanged it for a brand new one.

I'm really enjoying this watch. I had the first Samsung Gear watch and it was pretty bulky. This is so much nicer and I'm enjoying all the apps on it. Great watch

I can always count in Geek Squad when something is wrong with my product!

Awesome watch. Battery life is good, looks good, not problems so far. Kind of expensive though.

I purchased the extra protection plan for my gear s3 smart watch. I have not had any accidents so I have not had the opportunity to use it, but it does gives me piece of mind knowing I'm covered in the event of an accident.

I purchased this for my Galaxy Watch Active. I gives me a peace of mind and I want to be prepared for any eventualities. If one day I need it I know it is just there for me.

Excellent and very easy to use in store Very good customer service and they can get the job done

10/10 would encourage everyone to get geek squad protection on any high-value item. They are always super helpful and will get your device fixed/replaced.

The best service of any type, very attentive to your needs and quick solution.

Geek squad is very knowledgeable and helpful! I highly recommend them for all your best buy electronic purchases.

Geek squad is something I trust! Best Buy never really let’s me down! I am a loyal customer

Decided to go with a little protection to safeguard my investment. My Fitbit will be subjected to heavy use and just want to make sure I have something to fall back on. You just never know and accidents do happen!

Replaced my Garmin watch with a Fitbit Ionic because the band broke and replacements weren't available. No trouble from the Best Buy staff - really helpful and understanding.

Great customer service the best dont forget to add protection plan,its totally worth it.

Awesome Geek Squad Service. They are always available when needed.

The lady was so nice and caring my expectations she told me all I need

The extra protection is worth the money for accidents and damage to a expensive device.

Great watch love the big face and spinning bezel it's a must have