Customer Ratings & Reviews

The 2-year Accidental Geek Squad Product Replacement simply gives me peace of mind should something happen I can get it replaced. Definitely something worth considering that could save you a lot of money down the road.

I’m clumsy. I drop things all the time. I remember losing my phone so i attempted to use my tablet for music. Well it fell off the bathroom sink and totally cracked all over. Best Buy replaced it not charge!!!!

Couldn't be easier to use. No questions asked... Just replaced my watch.

The Best Buy warranty is a definite for any product. I have used it once before to repair a microwave. The parts were shipped to the house prior to the Geek Squad arriving, so the microwave was repaired in one visit.

When I purchased this I was under the impression based on prior services that this was one and done. Unfortunately this wasn't explained that this policy did not have an "R" for replacement and required that it be sent to Geek Squad USA. They had it a week and I was without my device for a week and at the end of the day they replaced it. Which could had happened on the day I bought it in. it was clearly not repairable but I understand they are trying to reduce replacements vs repair, but this made me less the stratified customer

I had to replace my Fitbit around 3 times and they gave me a new one every time. Also if it is broken and you are wanting to upgrade they will give you what you paid for it and put it towards something else.

Loved the price, the value and what all it in tells

Thankful for an option to keep my product protected

Very easy to use program and provides great peace of mind while wearing your watch in active situations.

Gotta have Geek Squad Protection plans on everything! So worth it. Especially things like this Kindle Fire tablet or anything with a screen since the protection plan covers accidental damage also!!

Got this to cover the open box Samsung Watch 5 in case something happens with it.

Watch protection for me has paid off. I am very hard on my watches and used the full replacement in the past. No worries on getting another watch with no hassle.

Excellent protection plan and easy to use, if you have a question Geek Squad can help you each step of the way and if there’s a problem Geek Squad solves it fast

I love the geek squad protection, got this replace when the strap had a crack, and it was fast and easy.

Bought a new iPhone and added this to the bundle. I always add Geek Squad Protection to my iPhone and iPads. Quick replacement if something goes wrong!

I love my upgraded galaxy watch. Always check Best Buy sales

I decided to buy the protection plan because it's the smart thing to do. I have had a few major purchases quit working within a few months and these plans have saved me a lot of repair and replacement costs. I highly recommend

I always make sure to get the extended warranty with geek squad

They will replace or fix your electronics that have had a hardware or software failure. Technology isn’t perfect so it’s a smart idea to insure your investment is protected so you have peace of mind.

I asked for an upgrade for my garmin watch and pay the difference since there was a problem with the battery life but they wont do it