Customer Ratings & Reviews

We have purchased the Geek Squd protection plan in the past and been very pleased with the cost and service. Depending on the cost of the item being purchased, this is a good investment....

excellent. it is worth having this protection plan. I had some issues with my watch, and I got a new watch just because of this plan.

Works very well with me being clumsy and absent minded

Adding the 2 year product replacement to my vivofit Jr. 2 purchase was SMART! Geek Squad has amazing efficient customer service. Smart purchase, especially for tech gear used by young children.

Love all of the amazing features. Having the Google Assistant is incredibly handy...

I always get the protection plans , I’m glad I did because my husband watch just went out for no reason. We are able to take it to geek squad with no worries

Always the best warrants in Puerto Rico. I love the way they do there job.

This was one of the best gifts i could havr bought my self . The apps are amazing and the battery life last 2 days

I have Geek Squad protection on several items and any time I have had an issue with one of those devices Geek Squad has taken care of my issues without hesitation.

My product goes through lots of wear and tear, and so I am so pleased that I have this warranty plan. So helpful and I would strongly recommend this to people who buy expensive things at best buy.

Have not needed it yet but happy to have it 100%. Happy customer

Geek Squad Protection is like no other. Best Buy honors their protection as promise without hassle. I keep receipts on all purchases OVER $100. THANK YOU BEST BUY AND GEEK SQUAD. I'm a happy customer.

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines.

Awesome service. Extremely useful in certain situations

I really like to always purchase the Geek squad product replacement warnty because it give you confindence that you are covered for any damage of the product, thanks

Nothing like having peace of mind. Well worth the cost of not having to be extremely careful with my delicate devices. Im a firm believer in warranties.

I had insurance on my first Fit bit charge and it broke after a year and a half. I took it to the store and they replaced it right away without any problems. it's totally worth it to pay extra for the warranty

Better option than dealing with Samsung when issies comes up with the watch

I am so glad I purchase the warranty because a year after having my watch I had trouble with the power button. The warranty process was very easy and fast

Bought an open box to save a a few $ and it was locked by the previous buyer walked in and they handled this issue wonderfully walk out with a replacement 15 mins later. Geek squad on their game