Customer Ratings & Reviews

Anything over $100 gets the Geek Squad purchase in this household.

As long as you have the watch its all covered and good

I recommend the geek squad service for most of the products you buy because of the no hassle repair/return policy. If they can't repair it they will replace or give your money back(minus the geek squad service cost). I always get the service on products like tvs, computers, appliances, etc.

Last fitness watch died after a year took it to Best Buy geek squad returned my money no questions about it. Best protection plan ever

Got into a motorcycle accident and my samsung active 2 was destroyed and boy was I glad I got geek squad protection because they gave me a brand new one!

Works very well, I couldn't have asked for better.

The geek squad guarantee is definitely something you can bet on. Great customer service and when they say the customer knows best, they mean it.

I was not sure if I need this service. but the geek squad took their time and explained to me their services so I could make the right choice .

thank you for always protecting my purchase . You need protection of your product.... always seems to happen within the policy

I bought a Fitbit Alta and it was messing up. Part of the screen you could not read. It did this within the first 15 days of buying it so when I took it in the nice lady at customer service got me a new one

I get the Geek Squad replacement on all my products and glad I do. For the Fitbit replacement I don't have to send anything back I just go in the store and they give me a replacement easy as that

I purchase the insurance to keep from being sorry that I didn't. I use it a lot. I make the appointment, go in and Geek Squad just takes care of whatever it is.

We purchase a plan with every device and electronic.

Based on my lifestyle and the type of work I do there are multiple opportunities for problems with my smartwatch. This insurance provides me peace of mind for a relatively reasonable price.

Not matter what you buy, always get the geek squad protection!! It covers more than the factory does!!

Got the 2 year warranty just incase. You never know what will happen when you pay quiet a bit for something. Better 2 be safe than sorry.

Worth the cost. Great services and covers all technology

I have used this product every 2 years to help me keep my devices working properly. With the way technology evolves much needed product.

Always buy the 2 year protection plan from Best Buy. Every Fitbit I have owned and messed up after a year, and Best Buy always replaces it no questions asked. I will ALWAYS buy the protection plan.

Perfect. Excellent service for produce replacement, very good.