Customer Ratings & Reviews

I get geek squad service with all my tv, computer, appliances, cameras, etc. It pays for itself if you have to take your product back for repair or return.

I recommend this to anyone purchasing a Fitbit. It covered a Fitbit when it stopped charging. Saved my friend from having to put out the $ again for something that went wrong and wasn't her fault

Geek squad replaced my broken watch without hassle!

If you have any issues they refund the item and the warranty. Re ring up the new item and replacement. If there's a price difference you can upgrade to the newest model. You can't beat it.

Reasonable price. Haven’t had any product problems so haven’t needed protection or services yet. Good to know it’s available if needed.

Buying a protection plan gives peace of mind in case of some catastrophic failure event that damages your product, once. You need to purchase it again for your replacement product, fair enough.

Geek squad protection has alway taken care of me.From my computer to my son nintendo switch.

I was unable to use the warranty on the watch but the warranty with the phone was excellent. Any time I had an issue Best Buy was great. Cracked screen=new phone and were very willing to help

[Employee of bestbuy] This watch is phenomenal to say the least. Highly advise

Have not had a need to use but I'm sure if I needed it should take care of my issues. Had this Geek Squad before use it and my laptop was replaced.

Must have if you value your purchases alot, plus free installation

You’re gonna want this warranty if you want peace of mind or have fear of damaging your smart watch. Highly recommend if you’re an outdoorsy person.

Spent a good bit of money on the original which my wife loved the protection plan was awesome got a brand new watch for the price of another warranty

I had an issue with the band on the fitbit. No questions asked, best buy replaced the entire device. I always get protection and always use best buy. No hassles and the people there know their stuff.

Great coverage on the watch. Protection plan came in clutch.

I love Geek Squad! They are very professional and really take care of your stuff. There's always easy to get a solution from them.

I would definitely recommend getting this for all big ticket items at Best Buy. They really stand behind the warranty and the service has always been great.

I bought the product replacement for my fitbit and I was glad I did! My fitbit had a hard time with charging and lost battery very quickly, so Best Buy replaced it right away. It was worth every penny!

My mom's gear fit features stopped working. It would say tap to load but nothing would load. Went to best buy and they were out of stock. So I paid to get one shipped to the store full price. Once it got to the store and went to pick it up the rep. Gave me a refund. I gave him the old gear fit with charger and he gave me the brand new one in the box.

This is a great plan to get. It pays for itself my first watch I got it o it I am so glad I did. It got me a new watch mi e couldn't be fixed so they order me a new one and had it send to me.