Customer Ratings & Reviews

I think that this is a no-brainer to protect my Samsung Watch5.

I love my Fitbit - however anyone considering buying one should get the extended warranty - my band broke and without the warranty I would have to get a new one or use duct tape.

When I returned my First Alta because the battery did not function correctly, the customer service rep was very helpful when I wanted to replace it. The procedure was very efficient.

I am so glad I got this warranty for my first Fenix smartwatch. It totally made Bestbuy my go to shop for gadgets and other stuff.

Even though I have only used a protection plans 3 or 4 times ever, it save me big time! Especially on the big ticket stuff!

Helpful when my friend found out that Fitbit bought Pebble. They gave us an e-mail about trading the watch in for a fitbit of his choice. Although he decided he liked the watch more.

It was recommended that I get the extra protection. I feel good about this purchase.

Good service, personal very friendly. They solved my issue.

Thanks for the watch its awesome and the insurance is the best

I purchased the extra accidental protections or my Fitbit charge 2. It will cover the battery and anything that happens to it that might not be covered under the manufacturers warranty.

This was a replacement item. Representative made the process easy.

They were helpfull and friendly we gave me a refund

Never leave the store with out there protection. There is no hassle with anything within the two year have an issue they replace it no problem

The cost for Geek Squad protection has gone up slightly but it's still a good option to have. Too many things break too quickly or just stop working. I can depend on this for a replacement.

Easy to buy and easy to walk in and get repairs when needed. Looking forward to have l having this protection.

the Geek Squad plan is wonderful. I am so happy I purchased this plan since electronics are often touchy and this way I have no worries

Since I could not reconnect my Fitbit to my cellphone I had to return it to the store and get a new one. Best Buy gave me no problem with the return because I had this GREAT WARRANTY.

I usually always buy the GEEK squad service for all of my devices. It is easy to return the item and get a new one, if needed.

Great service helping me decide which Apple Watch to buy.

This added security has benefited me in the past when I’ve had issues with product failures. Would not think about purchasing electronics without this value service from Best Buy.