Customer Ratings & Reviews

Always always get the warranty. I usually purchase warranty for most of the products and the squad has never fail me to help me fix my items.

I won't buy an electronic item without Geek Squad protection plan. As many times as I have had to use it, it is definitely worth it.

Bought for my Fitbit in case of any issues and worked great when I did start having issues with my Fitbit. I was able to take in and just swap it out for a new one which was awesome!

I ordered a TV and the geek squad protection and not only is it good for peace of mind but they deliveed my TV with no trouble and was very easy

The agents assisted with installing virus protection on my laptops, smartwatch and they helped installing my printer. Well worth the money.

I had a fitness tracker that he band had broken, the ban is not replaceable so BestBuy gave me a new one, no hassle, do wait just got it done and I was on the road again.

2 year accidental replacement, I've used it a few times and I love it, specially because they replace your item for a brand new one or other item for the same price.

I would never purchase a fitness tracker without the plan!! I would be out a lot of money from failed fitbits, but thanks to the protection plan, I'm covered. Worth the investment!

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I think that I prefer this 2 year protection over a month to month protection plan. Any longer and the device will probably be outdated.

I'm not tech savvy, so to me, it's always worth it to pay the few extra dollars for peace of mind and ease of replacement/service. And the In-Store Reps are always patient and kind.

Always, always, always get the Geek Squad protection, it's worth the money!!

What worth the money to protect your investment for up to 2 years any problems they will take care of it I've never had any questions asked.

Had to return my Fitbit charge used the warranty I had purchased no problem at all they returned it no questions. If you buy a Fitbit I strongly suggest you get the warranty

I received my Samsung - Gear S3 Frontier Smartwatch as a gift & the gift giver also added on the 2-year Accidental Geek Squad Product Replacement. Better safe, than sorry.

It is easy and worth the money you pay for! I hate dealing with the manufacturer, best buy makes it easy and quick!.

Havent had to use it, but wish i had gotten my watch3 from best buy to be able to get it... would have saved me.

Hope to not use, but have on another purchase. Was well worth having.

The agents that instanl my tv have many experience

I love geek squads I think is the best I don’t have any problem whit they all my problem the give me solution I’m happy whit geek squad