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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6046 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 6,046 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Geek Squad is a good resource but they should be available to answer any and all questions that you need if you have a best buy card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got me in and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was extremely apprehensive about purchasing initially but it really came in handy and the exchange process was seamless. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy camper...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very good plan to have, I am very happy that I purchased it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much needed this protection as the item had defects and the original warranty had expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is an excellent way to protect your investment. I have used this many of times. If they cannot repair the device they will replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always buy the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy the warranty with everything we buy. I have had very few problems with the warranty. All of our fit bits have a warranty and I wouldn't buy one from anywhere else with out one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranty because you never know what could happen. I have used my warranty several times and I have never been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra coverage gives me a piece of mind. Because they back up their things

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always get! Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All i can say is probably only good thing i purchased with this watch... i highly recommend with any electronics to purchase.. because ive had to use mine on a few products from bestbuy! Will say they have been helpful and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always purchase geek squad warranties above manufacturers warranty for larger priced electronics. geek squad is great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad protection for almost everything I purchase from Best Buy! Whenever I've needed it, it's been a seamless process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection plan geek squad helps you through each step that you have a question with and they find the solution fast as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the additional protection is offered..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Product Replacement is one of the best things I have ever done for my purchases, From TV to Phone it’s a must, and my protection plans have covered my devices more than once.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Changes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is new changes to how squad replacement work which starts charging you as early as the return policy of 14 days for some items or 30 or 45 days for other items. It wasn't always like this in the past year. I shop here a lot. I even have their credit card. Keep it like it was before and it would be good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing electronics like the Fitbit Alta I always purchase the warantee from Best Buy. Their warantee is worth the money because they have the staff that knows what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the 2-Year Accidental Geek Squad Product Replacement. It’s easy to create a claim and if replacement is needed, there isn’t a long or stressful process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replace program is a great idea for watches and such. I’ve had my watch break down and they helped me fix and replace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection for just in case. Hope to never have to use it but...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Frontiers screen went out and I had the Warranty. So I was able to replace it because i had the warranty so I bought it again.

    I would recommend this to a friend