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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6046 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 6,046 reviews
  • Rated 5 out of 5 stars

    got watch for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this watch and has had no problems with it but fully believe in the Best Buy geek squad service. well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. They replaced the watch due to cracked screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With it. Watch screen broke and they replaced the watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch samsung is the best..................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I purchased this. Messed up the internal vibrator on my watch for notifications and I got it fixed for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the Geek Squad service it’s 100% worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to exchange my Fitbit blaze twice while I had it due to different issues. It was very issue to exchange the watch that was having issues and getting a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this two-year plan for my wife's Fitbit Alta but never had to use the plan due to the unit's high functioning and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend that by The geek squad protection plan just in case of any unfortunate mishaps they take care of all your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaks for itself. 2 years of protection at a low price. If anything happens to your device, Geek Squad will fix it. If they can't fix it, you leave the store with a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just a good insurance to have when buying an expensive product. Although it's better to never need it, but best to always have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my last smart watch, and 1.2 years in the watch band wore out. No questions asked, best buy gave me a brand new device off the shelf. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get to use this because I returned my watch but I am sure if I kept my watch it would have been a great protection plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just for steps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its, good but just i use to check, my steps, my sleep, one thing is the wrist band, it sweat to much, other than that is good, i need to figure everything out..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this for those unforeseen what ifs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't need to use this insurance but I would hate for something to happen and not have it. It's a catch 22 but for the price it just gives me a little more piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection plan is the best plan in the world. I protect most of the items I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this service is great for a great price compared to other places,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly and the service is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really glad I had it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was given the option to get this insurance and am glad I did. Had issues with the band of my smart watch and this made it possible to replace it and now I have no issues~

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case something happens to devices can get fixed

    I would recommend this to a friend