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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6046 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 6,046 reviews
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchased Best Buy Protection on my product, It's very beneficial, especially when it comes to accidental handling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is awesome! All they have to offer is amazing and for a good price!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. A year later, no big issues. Used by 14 year old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me less than 5 minutes to return my watch, it was almost a year later and it stop charging, so I got the money back and I and upgraded to the newest one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental protection plan is worth the money. I am very active and definitely need the peace of mind with the added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the protection but haven't used it yet but just in case i needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance is a total waste of money...... till you need it! I do construction work for a utility and bought this just in case. Haven't had to use it watch is pretty durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit watch died. Fitbit warranty was 1 year , mine lasted 18 months... if not for Best Buy warranty I’d be out an expensive watch. Fitbit support is awful...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to exchange item with no issues when it became defective. Definitely recommend getting protection plan for everything. Better than apple care, hands down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service plan is great. It provides you with a peace of mind protecting your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new watch! I haven't been in store for a bit, they're always friendly and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best possible solution to protect your investment from possible damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    galaxy watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great watch 5pro love wearing the watch wish you had one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely buy bis warranty they stand behind it they back it and they make it easy to return if there's something wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer when purchasing a smart watch. Great to have the peace of mind that best buy will fix it I need case of an accident, and I bang my arm/wrist all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great, when my fitness tracker wouldn't charge they refunded me everything and help me pick out something different because they no longer had mine. No questions asked

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice to have

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Bice to have my product covered incase of accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product replacement is a lifesaver at times. It'll replace what it is but you have to pay for a new replacement program. Which is a lot cheaper than the option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend considering the extra GeekSquad plan for all your technology needs. We also purchase them on vacuum cleaners and have never had problems when needing to use the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anyone purchases anything from Best Buy the protection plan they offer with it is a must. I don't buy anything without it, no questions asked they just take care of it.

    I would recommend this to a friend