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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5986 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 5,986 reviews
  • Rated 5 out of 5 stars

    Bought the warranty and I am glad I did!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit quit working after a few months and I used the warranty to return it for a new one. Best buy ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!!!!! Good experience and service!!!! 100% recomendend!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grate service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent address a problem with my laptop computer great communication skills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to always get the 2yr product replacement cause you never know when you might need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this warranty. My daughter had a minor problem with her Fitbit and it was replaced with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weight off my shoulders. Anything happens and they'll fix it ASAP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shield

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit was not giving me notifications so I took it back to the store and they gave me a new one. In and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must l

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a faulty smart watch. Replaced it instantly no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good option to have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this on certain products. no hassle replacement policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing BB has!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the replacement plans because any problem you have, they'll replace it with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to purchase geek squad for my best buy items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very beneficial to get the warranty on any fitbit as they tend to not charge properly all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a warranty is a must. I get it for all my products I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this watch. Plus the warranty gives you awesome options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Watch3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan, just one price that covers my watch for 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this protection. I am hard on my watches. Always breaking the face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful item. It works excellently in my everyday activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is nice to know that i can take my fitbit in and exchange it with no questions asked if anything were to happen to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the warranty for my watches, really recommend to get it.

    I would recommend this to a friend