Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 5986 reviews
(5,986 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Greek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used quick squat as of yet my husband bought it for a protectio
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it, I used it because my watch was damaged I didn’t have any problem with the warranty.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
The Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Fitbit stopped working and luckily I had bought the geek squad protection and it was covered. phew!
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used the protection plan before and Best Buy does a great job with honoring the plan.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Use this protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best warranties are at best buy hands down. Super hassle free.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Okay sort of.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in case I needed it. Kind of like insurance - great if needed but if not wasted $$.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Very Nice To Have Great Protection Provided For My
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend for you to purchase accidental coverage with your FitBit and For Such A Expensive Watch.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
It's worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is totally worth it to get a warrenty!!! If anything ever happens to it you can get a brand new one!!
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Inconsistent across stores.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had issues in past when I would bring a product for a warranty claim and be denied at one store because the product was still partially functioning (not fully functional), but the claim was accepted at another store.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad helps show me how to use my product to the best of my ability.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Excellent Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It protects my products from defects and internal damage also.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 2 out of 5 stars
Not what I thought it was...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I purchased the accidental protection because I planned on being extremely active with my watch. Which I was and ended up shattering the screen right before the pandemic. All businesses including geek squad ceased operations so I couldn't come in and ask questions about repair. So I called and asked for a replacement when they started curbside. They told me I didn't have the right plan for that. I waited months for them to start opening for appointments again. Only to get a gift card for what I paid for the watch minus the $60 protection plan. Unfortunately, I bought the watch on sale and so now I have to cover the difference out of pocket. Plus purchase another protection plan. No one told me the protection plan was basically a 1 time use and then you have to purchase it again.. didn't think it worked like that. I understand 1 replacements per year or something like that, but jeez. I'm out of pocket $100 extra because of the "replacement voucher" as it should be called and the difference in sale price. On top of that I had to wait 4 months for them to do basically what I was asking for immediately after the accident. Geek squad is a joke.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Peace of mind!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The accidental damage replacement plan is essential for wearable tech or any portable tech! So so worth it!
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Nice back up plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You never know these days. It's nice to have extended coverage over your money spent on these fancy devices.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad the best evrr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad is wonderful, and really know what they are doing
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great company , great service no problem replacing item
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for the money. Definitely worth the purchase.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get it if you can! it's worth it all the way. Best-buy wont let you down and will help you when you need to.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this product for all eligible products. Makes getting a replacement for a broken product so easy
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Fixed my washer quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came to my house within a day and fixed my washer. Very helpful.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friend