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Customer reviews

Rating 4.8 out of 5 stars with 5986 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 5,986 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this on other purchases. Luckily I haven't had to use it on this, but it's worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit face cracked. Staff promptly replaced my broken Fitbit with a new one. Hassel free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents repaired my devices and they are in perfect working condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thumbs up, I like Geek Squad. Did what they could to fix my watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the Geek Squad Protection, especially if you are spending a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what they say they will do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff working in geek squad were always helpful to us when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch3 warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased it so I haven’t had a need for it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like Freaks and Geeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was a really cool TV show. They should make a Netflix reboot of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cannot imagine why anyone would NOT purchase the extended warranty -- I have used this three times now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't buy a product without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product replacement warranty is amazing! I've never had a problem returning a defective product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS GET WARRENTY ON ALL MY PRODCUTS BECAUSE YOU NEVER KNOW!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly worth getting. We have gotten one on other products and had to use it. Best buy has always come thru.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geed squad on my electronics and it does cover if you need,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit band broke, I called and explained what happened. They were very helpful and replaced my Fitbit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! They are easy to work with and very knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpod repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt fix my airpofs. She updated software . It didnt work warranty expired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No questions asked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought back my old Fitbit that had fallen apart and got a replacement for only a difference in price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for insurance for my Samsung Galaxy Watch 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My heart rate monitor died after a year and I was able to take it in and get it swapped out no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It's doing the job. would recommend to family.

    I would recommend this to a friend