Customer Ratings & Reviews

Enjoy having the confidence my Blaze is covered. TY

When traveling all over the country it's always nice knowing that you can go to any Best Buy to replace your $200 Fitbit no questions asked.

I'm only giving 1 star because it won't let me give 0 stars. The Fitbit charge 6 was bought on Dec 14 2024. Return ended on Jan 14 2025 and it stopped working on Feb 6 2025. So I went back to best buy and they told me that geek squad could fix it for a fee.☹️. I would not recommend this item or best buy. Very disappointed.i had an inspire that lasted forever I should of kept it but I wanted something water proof so I bought the charge 6. I never got chance to wear in water but....doesn't matter now.

This has saved my wallet a couple times. Electronics are hit or miss. When they miss it costs a lot of extra money...

I feel much more comfortable having a warranty I can be rough with watches. So having this warranty is a comfort.

great for android users app is easy to set up and use great price for unit that includes heart beat readings

I would buy it again. A warranty is always good especially since you can't replace the band.

Peace of mind for if any issues were to occur that the item would be fixed and/or replaced

I love the fact that I can take my product in for anything and can have it replaced!!

So far no issues. Haven't had to make use of the warranty. Hope I never have to.

Strap too rigid. Battery lasts less than 24 hrs. To watch 3 lasts 48+ hrs.

Through the years geek squad has always helped me. thank you.

The coverage is ok, but the plan is "once and done". It offers a wide range of coverages, but once you file a claim against it, the plan is done. For example: You file a claim against a 2 year plan after 6 months, you basically lose the remaining 18 months of coverage.

Absolutely terrible after 6+ months of use. In the beginning it was okay tracking workouts, but after 4 months or so the Under Armour APP is the worst part of this watch, and it is the main reason I got it. I've been using mapmyfitness for 11 years to keep track of all of my workouts and I got this watch specifically for this purpose. I've been through the whole deal with support and they have no answer for me. The best they could do is tell me to uninstall it from the watch...WHEN I CAN'T because it's native to the watch (greyed out, no option to uninstall). Whenever I try to use the workout (MMF-UA) app, it stalls at least 10 times before it miiiiiight load all the way. It keeps loading, whenever I get to a page I want to use, the screen turns off, and I have to start from scratch, somewhere between 10 and 50 times. This happens for up to a half hour when I give up or it starts working. Then when it starts, there is a definite delay in everything that happens, then EEEEEVEN if you finally get the app to START and record your run, for the last month it will tell me it recorded it, give me stats, let me hit the check mark to save the workout, and after it's all done, apparently the last months worth of workouts were NEVER RECORDED ON THE WEBSITE/APP. SO FRUSTRATING. I'm so done with this watch. It is so slow overall that I just can't take it anymore. It works decently well for most other things that it is supposed to, but for someone who bought a workout watch specifically for a specific workout app that comes pre-installed on the watch because he workouts out every day......way too much frustration. Buyer Beware.

Only bought this as the item covered was a gift to a young child. Probably would not have bought it if the item covered was less than $100.

It was returned for a reason. I've never bought an open box item from Best Buy or any other department store. Couldn't get it to connect to a cell signal. Buyers beware.

This is the WORST watch I’ve ever tried to use. I bought it for my dad for Christmas and I’m so embarrassed that I gifted this to him. I should have just bought him an Apple Watch. Here are my main complaints so far! 1. Bixby doesn’t work at all. She’s worse than Siri and I didn’t think it was possible. 2. You can’t answer calls via bluetooth. Well you can “answer” but then it says go use your phone. The whole point of this was so my dad could answer calls on his watch while he was at work. Turns out it doesn’t have a speaker at all so you can’t hear anything. 3. Not user friendly at all - especially if you don’t have a Samsung phone. 4. The health data is on a separate app entirely. I’m not even sure the point of having this watch. It’s terrible. I’m listening to my dad in the other room try to do literally anything with it and nothing works on it.

bought this to protect my item we will see how it works

Great Watch Horrible Battery Life In Standard Mode

Added 2 year replacement due to previous history of FLEX crashing, requiring purchase of new "Charge."