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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5984 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 5,984 reviews
  • Rated 5 out of 5 stars

    Never had an issue they couldn't solve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay honestly these days if you're buying any Electronics without a protection plan you're setting yourself up for failure and regret they are made to have A 2 to 3 year shelf life maximum get it protected while you've got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad for this warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit Band is a great idea but it's only made to last about 6 months. After that, the band starts to separate from the main assembly. I am happy I got the Geeksquad warranty which covered from Fitbit's poor craftsmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to return my Fitbit, it stopped syncing. When I returned it, I didn't have my receipt. Best Buy pulled up my purchase and got me a brand new replacement. I was thrilled with how easy and speedy the service was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty out of all the stores. It just can't be beat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty out of all the stores. It just can't be beat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this just in case anything happens to watch we can get fixed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing that would make this better that it would be covered if i lose it. I lose everything so that would help alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service at a reasonable price. I always get the warranty and until now it has been easy to get repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with the hole setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was well worth it and very satisfy will tell every one about this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget the geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad to the rescue. Hopefully I will not need this protection but I always buy it for electronics just in case. Feel it is good for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad to the rescue. Hopefully I will not need this protection but I always buy it for electronics just in case. Feel it is good for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Add-on for peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to go with a little protection to safeguard my investment. My Fitbit will be subjected to heavy use and just want to make sure I have something to fall back on. You just never know and accidents do happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad works well with Samsung to answer any questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Best accidental service for replacement items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If something happens to the watch they will replace it. Depending on the model and if it's obsolete and if you stay within the warranty plan year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year geek product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought a Fit bit and I also bought the two year protection plan. I usually don't buy extra warranty plans but I did with this. Glad I bought it because my fit bit fell apart and Best Buy exchanged it for a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Walked in, explained the problem and worked it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Watch 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I had it because the software got a glitch in it after I downloaded a watch face. It was like a virus. I couldn't reset it. They gave me a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm excited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extra protection plan for my gear s3 smart watch. I have not had any accidents so I have not had the opportunity to use it, but it does gives me piece of mind knowing I'm covered in the event of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service while using geek squad service

    I would recommend this to a friend