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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5985 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 5,985 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the Geek Squad service it’s 100% worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting this on technology. Technology is great but it isn't the best, get this in case your product breaks, it has saved me a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting this on technology. Technology is great but it isn't the best, get this in case your product breaks, it has saved me a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have any issues they refund the item and the warranty. Re ring up the new item and replacement. If there's a price difference you can upgrade to the newest model. You can't beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. I'm really rough on my watches so this gives me some peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this service is great for a great price compared to other places,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the 2 year protection plan from Best Buy. Every Fitbit I have owned and messed up after a year, and Best Buy always replaces it no questions asked. I will ALWAYS buy the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Fitbit Alta and it was messing up. Part of the screen you could not read. It did this within the first 15 days of buying it so when I took it in the nice lady at customer service got me a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this to anyone purchasing a Fitbit. It covered a Fitbit when it stopped charging. Saved my friend from having to put out the $ again for something that went wrong and wasn't her fault

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used plenty of times, works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would recommend getting on anything you can. Super easy to return item and will be given a new item right away. Definitely worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure I needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this service but I haven't needed to use it at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One shot, but worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a protection plan gives peace of mind in case of some catastrophic failure event that damages your product, once. You need to purchase it again for your replacement product, fair enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife she love this Samsung watch this was a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to use the warranty on the watch but the warranty with the phone was excellent. Any time I had an issue Best Buy was great. Cracked screen=new phone and were very willing to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for Smart Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For something you wear everyday you cant go wrong with a protection plan. Best Buy never messes around and will replace your product if they cant fix it. Its come in handy many times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy electronics with out it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it, but always good to buy protection plans with electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    galaxy watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great watch 5pro love wearing the watch wish you had one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2yr warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this with any purchase. Easy to return when product start to fail due to use. Thanks Best Buy for offer this warranty for your sells.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever. It has Really helped my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protects you damaged product. Never had an issue using the warranty. Would highly recommend getting the warranty.

    I would recommend this to a friend