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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5985 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 5,985 reviews
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product protection service that money can buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watchb 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my samsung watch 4 I really dont see much difference in the 3 don't have much new upgrades from the last one. I only upgraded because my battery didn't charge all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gracias

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Siempre me gusta comprar las garantías aunque nunca las he utilizado.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my watch!! Its like having a laptop on my wrist♡

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. SS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents programed my watch and reviewed basic use instructions with me. I had a connection problem and when I came in they fixed the problem had reviewed me how I could correct this through using the website. Excellent customer service and patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need to use it. Smart watch is still working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Get This!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is coverage for a heavy use product. Absolutely get this!! I have had to use it two times already and it has paid for itself multiple times over!!! An absolute must if you buy a Fitbit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a protection plan that's actually real. No hassle, no issues, no problems. One of few protection that honors what they promote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always can use this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it let's me kno my watch is in good hands and it is protected to the things that could accidentally break it or any damage to it will be covered .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On almost all electronic purchases we make at Best Buy we opt for the extra protection. We have used this program may 2-3 times and the employees are always so accommodating and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats having the peace of mind that if something goes wrong a simple trip to the store will get it taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option to purchase. Two prior watches needed to use the protection and No questions asked Best Buy issued a new one immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year accidental replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no- brainer. Purchase this ! Two years to decide if you want to exchange your product! Plus you get your warranty funds back! I have used this on 2 occasions with absolutely no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the warranty on certain products. I have it on my Fit Bit and have had to exchange several times. Aside from having to drive to the store, the exchange is easy. Very worthwhile to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quick exchange of my watch. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case.. y'know?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm honestly just writing this review because I want the reward points. Idk if I'll need it, and I've yet to actually use it soo.. yeah

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice piece of mind if something ever happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the best buy warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it, but wish i had gotten my watch3 from best buy to be able to get it... would have saved me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have for just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad and all of the helpful things are worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good idea to get this protection plan my galaxy watch stopped working and I had to get it fixed

    I would recommend this to a friend