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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5985 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 5,985 reviews
  • Rated 5 out of 5 stars

    Must Have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the smartest choices I made this year. My Fitbit Charge 2 wristband broke after 5 months of use. Brought it back to the store and it was replaced with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extends the warranty! Good, since FitBit products usually last under 2 years before some damage happens. Appreciate paying a little extra for damage I might cause that Best Buy will cover!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for a couple things, like smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crack appeared and walked in to best buy and got a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for laptops going to school with the kids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I have only used a protection plans 3 or 4 times ever, it save me big time! Especially on the big ticket stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan Wise Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for purchases to make sure works & what you want. Excellent Customer Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always, always get the Geek Squad protection, it's worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance is a highly recommended thing to get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always get! Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All i can say is probably only good thing i purchased with this watch... i highly recommend with any electronics to purchase.. because ive had to use mine on a few products from bestbuy! Will say they have been helpful and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I get it for all my products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy and worth the money you pay for! I hate dealing with the manufacturer, best buy makes it easy and quick!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the Geek Squad Protection plan! They are great, and if something happens you don't have to deal with the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used but called and seems to be asy to get things fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RELIABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection plans are the best. very easy to work with and amazing customer service/satisfaction. I had to return my fitbit and it was a very easy transaction... highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very honest and helpful people,they will not leave you hanging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Your Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I purchase that offers insurance, I always buy it, protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents and mishaps can come at the wrong time. So when your Fitbit is down your down. So what better security than to get extra warranty. Fast, quick and speedy at Best Buy's customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best possible solution to protect your investment from possible damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SE walker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually always buy the GEEK squad service for all of my devices. It is easy to return the item and get a new one, if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying anything at Best Buy do yourself a favor and get the protection if is so worth it! They are so great and easy to work with and even the smallest glitch gets taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I got this warranty for my first Fenix smartwatch. It totally made Bestbuy my go to shop for gadgets and other stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the protection but haven't used it yet but just in case i needed it

    I would recommend this to a friend