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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6007 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 6,007 reviews
  • Rated 5 out of 5 stars

    2 year protection you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me tell you if you don't get the 2 year protection your missing out on a great deal. Stuff can happen in 2 years trust me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of me mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a added assurance that if I accidentally mishandle my product it's covered. It's definitely worth the investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is for a personal gps device. I get a lot of use out of my devices. The warranty makes sure it’s replaced if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaks for itself. 2 years of protection at a low price. If anything happens to your device, Geek Squad will fix it. If they can't fix it, you leave the store with a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't remember what they did but what I do know is the staff at Best Buy is always super knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My watch broke nd it replaced immediately. I just had to pay for nowhere warranty on exchanged product. Sved me alot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very necessary, if you buy something that tends to expire quick, like a smart watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really glad I had it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was given the option to get this insurance and am glad I did. Had issues with the band of my smart watch and this made it possible to replace it and now I have no issues~

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont go home without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I protect all of my purchases with geek squad warranty. Its. A great value at an affordable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful and great program. Exchanged a watch with no hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their protection Plans, always worth the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the warranty program its so worth it. Best buy is the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always pay extra for the warranties ... I don't mind to do it because I just go to the store and the solve my issues. I don't like to worry about my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad specialist helped me understand my galaxy 3 watch. He also connected my z locks to my Samsung hub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service replacement program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommend getting this for products in Best buy. I replaced a few devices already and no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rapid service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent service and article. Excelent parking and location. Various products and stuffs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this for those unforeseen what ifs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't need to use this insurance but I would hate for something to happen and not have it. It's a catch 22 but for the price it just gives me a little more piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't have to use it, but even if I do, I know from past experiences that Geek Squad will take care of me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use the warranty when the band broke on my Surge model. The band was not replaceable and made the watch inoperable. Bestbuy made the exchange very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everyone need this they are amazing!! all the time I will buy!

    I would recommend this to a friend