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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6006 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 6,006 reviews
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product every 2 years to help me keep my devices working properly. With the way technology evolves much needed product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer, for anyone whom purchases from Best Buy. This is one of the best protection plans around. I've had to use it several times, and have always been happy with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure if I need this service. but the geek squad took their time and explained to me their services so I could make the right choice .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know it’s available if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price. Haven’t had any product problems so haven’t needed protection or services yet. Good to know it’s available if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my smart watch great to answer calls and see my text from family and able to answer them quickly. It also tracks my steps and stress. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Customers Area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service helping me decide which Apple Watch to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the additional protection is offered..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed it so far, but for the price it seemed well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is very good and reasonably priced. Love the fact that it covers everything about this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection works wonderful I’ve used it before. Because sometimes things to go wrong with items that you bought I would recommend it for anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to get a solution from them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad! They are very professional and really take care of your stuff. There's always easy to get a solution from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it. I love the protection. Good to know if something happens to it Im covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a cracked screen on my watch and took it in to see what I needed to do to get a new one through my protection plan and I walked out with a new watch the same day. Very happy with the replacement program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm keeping my Samsung Galaxy Watch 4 classic protection with Geek SQUAD just incase something happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came to the rescue when my watch broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service more than meets expectations!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eat your heart out apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My charge2 had some issues with my lifestyle...I work outside, I work with horses and I run. The charge2 was awesome but took a beating. Took it into best buy and no fuss, no muss, replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been very helpful. Especially when man makes it, it will break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gave me a new watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got into a motorcycle accident and my samsung active 2 was destroyed and boy was I glad I got geek squad protection because they gave me a brand new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect My Smart Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this is a no-brainer to protect my Samsung Watch5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why wouldn't I get this for my wearable technology? A great price and it covers accidental damage too!! I hope I never need to use it, but just in case I'm covered. Don't have to replace my charge HR out of pocket!

    I would recommend this to a friend