Customer Ratings & Reviews

Best service for a watch, easy to change when the watch has a defect.

Because of technology and wearing purposes, I wouldn't be without Geek protection.

Just makes sense and the price was right. Extra coverage can’t hurt

On certain product you buy you must have this insurance on it it's a very good insurance must have

I can't say enough about a plan that will allow me two years to accidentally break a product and still exchange it for a brand new one! Love it!

They helped me get a replacement watch since I had the warranty plan, if anything happens they'll replace watch

Fortunately I have not had to replace my product but I have Geek Squad service and they are wonderful!

You have to buy it. They have a nice customer service program

protecting a tool that will get abused when training

I love Geek Squad Product Replacement Plans! No repair or service to wish about; you get a replacement or credit in store for covered items.

Always helpful. Willing to resolve your issue or give your money back. Just love best buy team.

I hope we never have to use this, but I feel confident that if we do, this protection will be worth it!

Had to get this for my Electronic products. You should too. You never know when something might go wrong.

It is recommended to purchase this protection so that you will have support in case something happens

Great service.dies what it supposed to..better to be safe then sorry..geek squad always great never had problem

Love it fam. This tech stuff is bussin bruh no cap

Had to use this twice on my last watch. It was so worth the money to be able to swap out.

I replaced a Fitbit Blaze with this product after the Fitbit battery began to fail. Love the look of this watch. I liked ( and still like ) the user interface. Rotating the dial is quick and intuitive enough that you figure it out quickly. There are a respectable number of nice looking watch faces available. As a timepiece, I'd give it two thumbs up. The praise drops off after that I'm afraid. Battery life is disappointing at best and in my case, dropped off to down right unacceptable after only 5 months. Samsung was good about getting the battery replaced. They did that in much less time than they specified. I think it was out for repair for less than a week. I think that is pretty good anymore. We've heard of or experienced service that took way longer than estimated. I'd give Samsung good marks for their service and quick response. Back to the S3 as a product. As a fitness tracker, it was disappointing. It counted steps well enough, no particular complaints there. I wore my Samsung and my old Fitbit at the same time on a long walk, and they were within a few percent of the same count. The heart rate monitor was a battery hog, and I ended up following on-line advice and just turned it off. But...doesn't turning it off defeat the purpose of a fitness tracker. Heart rate was not important to me, so I did not particularly miss it. To others, it may be a deal-breaker. The Samsung was horrible at counting stairs. The 4 months I owned it stair counts were often zero. The real eye-opener was walking up a mountain trail at Rocky Mountain National Park. My wife's Fitbit counted well over 100 flights of stairs climbed, the Samsung...12 flights of stairs. No joke, it said I climbed 12 flights of stairs. This was a constant source of irritation and to me, and a real failure of the product itself. Even with the replacement battery I was finding myself charging it overnight, and then again in the early afternoon. Of course if its on the charge overnight, it can't do any sleep tracking either. Sleep tracking was another thing that seemed underdeveloped on the product. Not near as much information on the S3 as the Fitbit. In the end, I decided to return it. Too many compromises. Too many feature didn't work well...or at all. Battery life was unacceptable. All of this is too bad, because it is still a great looking product with a slick user interface. I just can't recommend it. Others have had better luck with this product. Maybe you will too. Don't expect too much if you are coming over from a Fitbit or a Garmin.

We always purchase the peace of mind of Geek Squad Protection. May never use it, but it is tremendous to have when one does need it.

Geek squad takes all the worry out of your purchase. It is the only way to go.