Customer Ratings & Reviews

I much need this. Numerous watches without warranty and they don't last any time. Then tossed in drawer. Wanted to cover this one. My clerk Marshon took such wonderful care of me. He helped me connect the watch to my phone, explained some of the major features of the phone. He was truly great!

Love having geek squad and the protection. It’s a must

Great service. Very knowledgeable technician. Thank you for all you do

I always purchase electronics at Best Buy as their insurance is no hassle and is taken care of in house. You don't have to send it off to some 3rd party program.

Great product excellent service online and in store thank you bestbuy for hiring such great people

Excellent watch great features and big numbers Bright and easy to see.

Amazing watch during my 12 hours shift. I’m able to listen to music without my phone. This also comes in handy while running.. Price is high on watch but worth the money:

Agents are smart and always helpful and want to give you the best service. I have never had a bad experience. They strive to fix your issue and answer all your questions.

service agent was friendly when assessing the accidental damage to my device. Best Buy/Geek Squad shipped my replacement device quickly. the plan is definitely worth the money for what I bought, an expensive phone and didn't want to pay $15 per month to my carrier for protection. reasonable deductible ($200 for a Note 10+ replacement)

Best Buys' PSP/ Geek Squad Protection is always a must. I have never had an issue that this protection doesn't cover and I rarely ever have to use it. The comfort of knowing it's there when I need it well worth the price and I would recommend purchasing the added protection for anything of significant value.

This Geek Squad plan has been worth every penny. I have able to use my product trouble free and with confidence that if I had any problems Geek Squad would handle it. Highly recommend these accident plans. I have used them with no problems. Just bring product to Best Buy and they take care of the rest.

Love the warranty. Every time I crush a watch, or it goes bad, they replace it with no questions asked! All I pay for is the warranty fee!

Bought as a gift for my son. He loves it. It works as it should

Haven’t had to use it yet, but it’s great to have in an emergency.

BESTBUY is the best way to purchase any type of electronic device! The customer service is the best and as well as the most knowledgeable- they offer great advice and know which items are the best for your buck! You cannot go wrong with any Samsung products and I try to keep all products Samsung. Thank you BESTBUY for always Carring excellent products and giving us nothing but the best stuff to purchase.

Great value for the peace of mind and long enough to protect the device for about as long as it will be useful

The insurance is good to have when it comes to your electronics investment purchase.

My watch broke down and since I purchased the 2 year plan I was able to get a giftcard and get a new watch.

I like the geek squad dont have worry its a state of mind

They were very helpful and friendly. Very user friendly if you have an appointment.