Customer Ratings & Reviews

A must for all your electronic devices. They are always nice ans helpful.

Second watch and its great for health tracking and being connected to my phone.

I love this watch. It has so many things you can do and I have a lot of medical issues. I can do a lot of them on this watch.

At any point in time within the 2 years if your product fails they give you a brand new one. I've had friends tell me their headphones broke and it was still covered under the warranty even though they didn't make those headphones anymore, best buy gave them the same brand of the same value they paid for, brand new. It's worth it!

Good value for what the extra coverage protects. I haven't had to use it yet to see how easy it will be to use but if that time comes where I do need it I hope it will be an easy process.

Please considered buying this coverage-it is totally worth it. I bought this additional coverage when I purchased my wife a FiBit Alta. After about 1 year of use the strap broke and I brought the Fibit back to BestBuy. I was able to take advantage of this coverage and upgrade to a FitBit Alta HR by just paying the difference.

I would always recommend getting protection coverage with each purchase. If anything happens you take back the item and get a replacement. They don't hassle you about how or why, they just take care of you. I have used them so many times over the past 5 years.

Having this protection provides u with peace of mind that in the event something happens to our computer, someone is there to address it and even more important these days that it can be addressed via internet and not go into a store "filled" with people.

I am so grateful for this protection plan; especially since I have had to use it 3 times on my smart watch that was defective. This plan allowed me to have a replacement watch immediately; I did not have to send the old one off and wait for the new one.

my old one stopped working a year to the day i bought it. good thing i paid the initial 19.99 protection so i was able to go in and get a replacement. i got the same one and paid the geek squad protection so when it breaks again i can get another one.

Best Buy offers the best protection plan! They are nice and fast during your claim just make sure to keep your sales receipt. If possible bring the original box and make sure you bring everything included when your purchase the item.

The agents explain the option to my Apple Watch and assist to request my order.

Excellent and exceptional service and thank you. Always happy when I go in for help.

Never had to use the geek squad protection on this because we returned the watch and my son never used it. If he didn't return the watch, this would have come in handy.

Geek squad is a must and I always give it as part of the gift when I buy something like this. It's peace of mind and has paid off multiple times!

There protection plan is the best I have ever encountered! Settling claims is hastle free! And if you don't have the best experience with your device, you have the option to select a different device more to your likings. I will never buy an electronic from any place else. And the all will have the Geek Squad protection plan!

I've worked for best buy in the past and will never make electronics purchases without it.

My previous watch was damaged. Was a little skeptical to get it replaced but I had the coverage with Best Buy. Went to the store, they checked their records and told me pick my replacement. No problems at all. Left very happy as with all my Bestbuy purchases.

I've used this service a few times already with different products. Take my Bluetooth headphones for example. They stopped connecting to my phone and I took em back. They no longer had the similar product so BB gave me full in store credit for whatever I wanted. Buy it.

I have exchanged a few products in the past throughout the years and never had a problem with Best Buy. The way they operate is in and out always without any difficulties. Recommend it to everyone when they buy expensive stuff or anything they deemed necessary to insure.