Customer Ratings & Reviews

Have not had to use it but I'd imagine it's worth it if I need it.

Every service and every product at Best Buy is often good.

I work in construction and put my Garmin FENIX through the ringer. The protection saved me on a couple of occasions. One battery issue and one data malfunction. Trust me. You'll sleep better at night on big purchases.

Excellent watch battery last long. Easy to connect to your phone good size too. Would buy again

At any point in time within the 2 years if your product fails they give you a brand new one. I've had friends tell me their headphones broke and it was still covered under the warranty even though they didn't make those headphones anymore, best buy gave them the same brand of the same value they paid for, brand new. It's worth it!

Please considered buying this coverage-it is totally worth it. I bought this additional coverage when I purchased my wife a FiBit Alta. After about 1 year of use the strap broke and I brought the Fibit back to BestBuy. I was able to take advantage of this coverage and upgrade to a FitBit Alta HR by just paying the difference.

Excelent Services , the one who help in my shopping day explain me the new features , the guarantee , the protetec plan.

Best Buy offers the best protection plan! They are nice and fast during your claim just make sure to keep your sales receipt. If possible bring the original box and make sure you bring everything included when your purchase the item.

I feel protected. I have never had to use them but I feel safe that if I have to use them I can count on them.

My previous watch was damaged. Was a little skeptical to get it replaced but I had the coverage with Best Buy. Went to the store, they checked their records and told me pick my replacement. No problems at all. Left very happy as with all my Bestbuy purchases.

Bought it since i have about 3 brands of smart watches and non red of them have lasted a year.

This insurance has came in handy so many times! Gives me peace of mind

Best protection, my fiancée’s original watch died and Best Buy just gave me a full refund on the watch, and we were able to put that credit towards the new watch. We only had to pay the difference.

I've used this service a few times already with different products. Take my Bluetooth headphones for example. They stopped connecting to my phone and I took em back. They no longer had the similar product so BB gave me full in store credit for whatever I wanted. Buy it.

Bought this to go with my expensive Fenix 6X Pro Solar watch. I never leave 'home' without it. Worth it, knowing I can use it if something happens. Especially a used item like a Fenix watch where I'm MTBing, running, swimming, etc.

I have not had to use Geek Squad for this product but I like having the piece of mind that I have it if I do need it.

I have exchanged a few products in the past throughout the years and never had a problem with Best Buy. The way they operate is in and out always without any difficulties. Recommend it to everyone when they buy expensive stuff or anything they deemed necessary to insure.

I always get the protection plans. They always come in handy. You never know when you are going to need them. With kids especially, you most likely are going to have something dropped, spilled, broken, etc. It never hurts to have that insurance.

There protection plan is the best I have ever encountered! Settling claims is hastle free! And if you don't have the best experience with your device, you have the option to select a different device more to your likings. I will never buy an electronic from any place else. And the all will have the Geek Squad protection plan!

Service is great, they really care about customers