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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6050 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 6,050 reviews
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in construction and put my Garmin FENIX through the ringer. The protection saved me on a couple of occasions. One battery issue and one data malfunction. Trust me. You'll sleep better at night on big purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buy the 2-year plan because you will regret when you break that device. if not buy it then you risk everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. Had issues in the past on devices and their warranty was able to help me out when I needed my watch fixed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and worry free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and worry free. Best buy is everywhere so very convenient. And cheaper than most cell phone companies that offer device insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans provide security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans. They always come in handy. You never know when you are going to need them. With kids especially, you most likely are going to have something dropped, spilled, broken, etc. It never hurts to have that insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with my expensive Fenix 6X Pro Solar watch. I never leave 'home' without it. Worth it, knowing I can use it if something happens. Especially a used item like a Fenix watch where I'm MTBing, running, swimming, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a watch previously where the battery was done within the 2 years and Best Buy gave me the full amount in a gift card. It was a very quick and easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope i don't need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to review, I haven't had to use the service and hope I never will. Previous experience with Geek Squad has been good and poor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan! Much needed for a kids watch! Who knows what kind of toughness can happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection, my fiancée’s original watch died and Best Buy just gave me a full refund on the watch, and we were able to put that credit towards the new watch. We only had to pay the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting protection plan. No trouble at all to bring something back if you have a problem. As long as you're within your waranty date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this paid for itself! I never buy a watch without the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had a number of different fitness watches. 3 garmin vivo fits and then switched to a samsung fit and now have the samsung fit pro. When something goes wrong (vivo fits screens stopped working on all 3 devices I had, samsung fit stopped counting steps)with the device I bring it in and get it replaced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty covers a lot of things. Hopefully i dont need it but always good to be prepared

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying for a Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my wife a Charge Hr about a year ago. She trained with it and ran multiple races with it. The end result was it wore out. We brought it back to Best Buy and not only replaced it but upgraded. We just had to pay the difference. This is well worth it for Fitbits especially if you are going to seriously use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Darwin12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it great I recommend to others people to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honorable no bull warranty service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had an excellent experience when exercising my geek squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Cost for Protection Of Your Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know most websites advise against getting these types of protection plans, but they have saved me a ton of money on a computer and 82" screen TV. I just now purchase the plans and don't even think twice about it. At least for me, it has been worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In Puerto Rico we have no Apple Care. This is by far the best alternative here. Fast service. They gave me a couple of options when my watch’s crystal broke and gave me good recommendations.I think this is a no brainer. Buy this service with your device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could never make a best buy purchase without Greek squad coverage.

    I would recommend this to a friend