Customer Ratings & Reviews

Fortunately the watch does not need service. But with my history with the Geek Squad, I know I am in good hands.

Can't go wrong with these. My watches have always seems to slump down a little over time or the batteries just go out in them and this protection plan keeps me going with a good watch that does everything I need it to.

Tremendous peace of mind when you buy this program. I have bought and used the program on other items in the past. It has always resulted in a quick replacement with a brand new item, no questions and very painless. Given the cost of the Garmin it protects , this was a no brainer.

Excellent service. Very nice and knowledgeable and helpful. Explained everything i needed to know.

Love this membership, it has saved me a lot of money overall. It gives you peace of mind and the support is A+. This is well worth purchasing!

Awesome guys and very respectful and professional!!!!

The quality and the product is off the change, this is the best watch that was ever made. My husband loves it

The Total Geek Squad (from Elizabeth to the very knowledgeable support team) has always been a huge help to a senior "no computer Geek" like me. I don't regret buying this protection.

I have always had positive experiences with Geek Squad protection. They make it easy to replace a broken device.

I always get the protection. Products just don't last as long as they used to. Best Buy always will repair or allow you to exchange the item. Previously exchanged my fitness watch that I bought over a year ago that did not hold a charge anymore. No questions was allowed to exchange for another product.

I am not gentle on my fitbit. Not for lack of trying but sometimes I forget I have it on while doing and oil change, or it gets caught in a rubber glove at work. If anything happens to it I know the people at Best Buy will take it back no questions asked and I get to walk away with a new one.

If you ever have a problem or have had one, it only makes sense to protect your purchase. Best Buy has always honores the Geek Squad protection. We insure many things and this is another item that I depend on.

I have been purchasing the 2 year plan for printers since 2010. And if it fails I take it back to Best Buy. I get credit for what I paid and then choose a newer printer with more features usually for less money. Recently had a FitBit fail so the credit went to a new model that was better.

Been great so far..................................

The watch ⌚ I bought was only one year and three months and it stopped working I had to charge it twice a day. I returned it for a new one, and had to return it because there were no more galaxy 3 watches.

Bought this so my girlfriend can wear her watch at work without worrying about damaging it. Money well spent on peace of mind alone.

Very easy to work with. They were ready to do what it took to make me happy. I had two service people working with me to solve my problem.

I love having the warranty, great customer service when I've had an issue. Will definitely continue buying my smart-watches here.

I am in love with my new Samsung watch. It works like it's suppose too. My watch fell in water and is still running, nice. I bought this watch so I could go swimming while wearing the watch and "Yes" it works so no problems.

The geek squak are amazing people to work with, the extra protection for your product and peace of mind is well work it. I highly recommend it for anything that you purchase that may need repairs.