Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6050 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 6,050 reviews
  • Rated 5 out of 5 stars

    Good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have on sophisticated electronics like a smart watch. I am glad I purchased this and it seems to be reasonably priced for the amount of time it will keep the device protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    can't beat the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't buy anything with purchasing an extended warranty. Over the years on different products (microwave and TV) Geek Squad has always provided fast quality service. The warranty team members are friendly, knowledgeable, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan is a plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan for the smart watch. Usually the battery life has shortened before the protection plan is over and i can get a new watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST protection plan at a reasonable price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Best Buy protection plan is such a reassurance the customers purchases are is coverwd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best watch I've ever had great can ask for something better recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unsure yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good i suppose. Haven't had to use it, knock on wood. Will update on how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended if you get a smartwatch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartwatches can vary in quality with its furst gen, so after some research I opted for acquiring the geek squad protection, in case my smartwatch gives out I know I can easily get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is totally awesome, geek squad protection plans are a must have, call to speak with customer support or simply just take your devices to your local bestbuy store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a Best Buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I have been a Best Buy shopper I usually purchase the protection plan and Best Buy has always exceeded my expectations the few times I had to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE 2-YR WARRANTY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my device starts giving me issues, best buy replaces my item. I worry less because I know I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must with electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely one of the best decisions I made was to sign up for the protection. My watch stopped working a few weeks after purchasing it and they took care of it same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An everyday must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this watch for mom's birthday back in November of last year (upgraded her from an active) and she's using it every single day, she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad service. With how high tech these watches are it helps to have the Squad back me up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend purchasing the protection plan. It gives me peace of mind, knowing that if something were to happen to my product, I can have it fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great protection. Especially for a wearable device like a Fitbit with the potential for damage. I have had to use the policy to get a replacement when the Fitbit got snagged and the band was damaged. Geek Squad replaced it no questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Someone by your side.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have someone in my mind when I need a repair or I have an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gifts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my Samsung galaxy watches I used to have the old fashioned watch and I really enjoyed this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great !highly recommend!!!! Great service as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that my husbamd watch comes with Geek Squad...they are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection and service is always a great investment. I have had no issues sending my equipment for repairs understanding that some repairs cannot be done on-site.

    I would recommend this to a friend