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Customer reviews

Rating 4.8 out of 5 stars with 6032 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 6,032 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended. Always taken care of when i walk in with my geek squad appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though Samsung no longer repairs this watch, the Geek Squad gave me credit for the newer model. Very pleased. No questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Reliable! Good to know that help is there when needed for any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can rely on geek squad for repairs! I recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the option to buy products and get protection for the products i buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get insurance with my items from Best Buy. Has always paid off and very worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one knows everything. The geek swuad does it's bedt to help you with your problems. They don't make you feel bad for simple mistakes and apologize if they need a little assistance to answe a question. They go out of their way to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this to help with repair when needed. Geek squad is always there to help when I call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My sister loves this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a birthday gift for my sister it is her first smartwatch. She said very simple to learn how to use it ..she loves that you can change the bands and give it a different look,said she would definitely buy this watch again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priceless service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy i have purchased this protection for my watch. It saved my watch price after Samsung killed this watch with their imposed firmware upgrades, that we cnnot avoid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    our ring warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love having the added protection, if something was to happen to my ring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my watch fast. I love the features on it. And it makes life a little more easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GALAXY WATCH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth paying the insurance for the watch just in case of damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have! For every purchase at bestbuy I always add it. Its makes me feel taken care of when I buy this and to make the deal sweeter, bestbuy always takes care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    can't beat the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't buy anything with purchasing an extended warranty. Over the years on different products (microwave and TV) Geek Squad has always provided fast quality service. The warranty team members are friendly, knowledgeable, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it with my old apple watch and was excellent. Excellent service

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were honest and knowledgeable about wear os and helped me get my watch set up in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got it for my watch

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely works great, when it started malfunctioning they were just going to give me store credit, no time spent waiting for it to get repaired. Can't ask for much more from a replacement plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love the peace of mind that I get from having Geek Squad protection. Almost always purchase this option when buying things from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt more comfortable purchasing this watch know that the protection plan would cover any issues.

    I would recommend this to a friend