Customer Ratings & Reviews

Awesome product. Best Buy has great employees that go the extra mile with a smile. Happy to have a brick and motor store to go to for devices, dvd collections, etc.

My Fitbit starting to come apart after almost a year of wearing it everyday and working out about 3-5 days a week. Got the protection plan just in case and it came in handy. They replaced it for free right there in the store!

Geek Squad helped me set up my new Galaxy y 4 watch and install apps I needed on my phone

I like everything on this. That was one of my best purchases, so i recommend it to anyone who is interested

I always recommend getting the Geek Squad protection. Helpful anytime have had to use it.

Glad that I have it for piece of mind. If they can't fix it, it will be replaced! Whenever I talk to a Geek Squad representative, they are always very friendly and knowledgeable

Very professional and courteous. I strongly recommend it.

Very much worth it if you are using a device that you will be wearing daily and could be subject to wear and tear. I had to replace mine twice after it malfunctioned and they happily replaced it with a new one

The service provided was great. The employee was very well informed and explained everything.

Always like to have the warranty in event would need !

It is the best investment and peace of mind is priceless.despues

I Always take out the protection plan on any purchase.

I bought a Samsung Gear fit2 for my first activity tracker and didn't want to risk it... So I bought protection and being rough on the gear, it blew the band. Bestbuy was very quick and professional in replacing. Very happy.

Good acccesory to have hands free. Easy to customize that other brands don't allow. Custome ring tones and sounds. And all the watch faces you could find

You never know when you will need a replacement but when you do it is such a relief to use the repacement plan. I've had to use them once or twice and they work great. No hassle highly recommend on anything you buy.

I just got my Samsung S3 Smartwatch. It's really Rugged & it Compliments my Wrist. It has Many features.... Too many to Mention. I like that it has Many WATCH FACES, so you can customize it to your Style Daily.

Very easy to use program and provides great peace of mind while wearing your watch in active situations.

I've had problems with 2 Fitbits. A battery wouldn't charge in one. A band broke on another. Each time I was able to get it replaced because I had Geek Squad protection. So easy! I loved not having to send the product anywhere.

My Fitbit broke after a year and a half of having it and the company wasn’t able to do anything for me but offer a 20% discount. Best Buy was able to replace it for me with the use of the warrenty right in the store!

I usually don't purchase these types of services; however, I am totally glad I did in this case. My product was damaged after the manufacturers warranty expired and I was able to replace it because I purchased this service.