Customer Ratings & Reviews

they took my call. Told them what was wrong. Then they said no more. Took care of my issue. I was on the phone for about 25m.

10/10 would encourage everyone to get geek squad protection on any high-value item. They are always super helpful and will get your device fixed/replaced.

Works very well with me being clumsy and absent minded

So far so good. It gives user peace of mind...especially if you have kids.

Everyone was super nice and helpful. Thank you for everything

They took my concerns seriously and were quick to offer solutions.

I brought this watch pro for me and i like very good watch.

I'm really enjoying this watch. I had the first Samsung Gear watch and it was pretty bulky. This is so much nicer and I'm enjoying all the apps on it. Great watch

Needed protections for my watch! At ease knowing i can use it whenever needed

They repaired the item free of charge i will definitely use again

This is a great protection plan for a great price and there are no monthly fees it's a 1 time purchase which is awesome. You never have to worry about damaging your device and having to put another $400 down for a new one

Love Geek Squad! There support and protection plans are the best. I like the no hassle and ease of access. I always try to get a Geek Squad Protection Plan if possible.

Geek squad has always been helpful to me. Exchanged my watch since it was under the two years warranty.

MY WIFE HAS HEART ISSUES AND THE FITBIT IS ESSENTIAL TO KEEP TRACK OF WHAT HER HEART IS DOING AND WHEN HER OLD ONE BECAME ERRATIC THE REPLACEMENT WARRANTY SAVED US A GOOD BIT OF MONEY

Love the fitbit, keeps me aware of when I am/am not moving, motivated me to walk much more frequently than I used to. Also fun to 'compete' with friends. The Charge2 also alerts me as to when I need to move, etc. Love it.

The Geek Squad protection plan ensures replacement for damage products. I personally find the Geek Squad to be more accommodating than the product‘s company warranty support staff!

Excellent product , I always like to buy at BestBuy excellent costumer service.

I was doing some yard work, and a rock hit my watch, causing it to crack. I went to Best Buy and they replaced it immediately. These watches aren't cheap. It was the best thing I could have done to protect my investment.

I have had to use the protection plan multiple times. I have never had a problem getting a replacement on my merchandise. Having this gives me peace of mind and I suggest everyone buy this on all their purchases from Best Buy.

Absolutely one of the best parts about purchasing a product from Best Buy, really the biggest benefit over online shopping, you can see and feel the products and when they break you have peace of mind and swap it out easy!!