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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6050 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 6,050 reviews
  • Rated 5 out of 5 stars

    Trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it so far but have utmost trust in geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing and always there for me when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST, Satisfying solutions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad has always satisfied any issue i have had . . I will never buy a mobile device or piece of tech without a geek squad plan .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for added protection in case something happens, great purchase choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Watch protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use this service yet but I am not afraid to fully use my watch knowing i have this extra backup protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great to have your back covered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy something significant with this kind of additional protection and already used it once, very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Fitbit Alta and it was messing up. Part of the screen you could not read. It did this within the first 15 days of buying it so when I took it in the nice lady at customer service got me a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this add on for my Samsung watch. I purchased it as an open box item so I appreciate the added piece of mind this warranty gives me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the Geek Squad replacement on all my products and glad I do. For the Fitbit replacement I don't have to send anything back I just go in the store and they give me a replacement easy as that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful i haven't used it yet and hopefully won't have to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection works wonderful I’ve used it before. Because sometimes things to go wrong with items that you bought I would recommend it for anybody.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service for your products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the geek squad service for most of the products you buy because of the no hassle repair/return policy. If they can't repair it they will replace or give your money back(minus the geek squad service cost). I always get the service on products like tvs, computers, appliances, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my smart watch great to answer calls and see my text from family and able to answer them quickly. It also tracks my steps and stress. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, yet comforting protection for your items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always enjoy the fact of no stress from purchasing this coverage for an item and knowing that if anything happens it will be taked care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gave me a new watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got into a motorcycle accident and my samsung active 2 was destroyed and boy was I glad I got geek squad protection because they gave me a brand new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is totally worth it for peace of mind on expensive equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to have good service from the agents that set up my watch and phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on my lifestyle and the type of work I do there are multiple opportunities for problems with my smartwatch. This insurance provides me peace of mind for a relatively reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. can always count on them. cpc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guarantee is definitely something you can bet on. Great customer service and when they say the customer knows best, they mean it.

    I would recommend this to a friend