Customer Ratings & Reviews

Havent had to use it yet this time around but last time it was a quick easy replace when my watch started malfunctioning. Best thing to get for smart watches in my opinion as every one ive had tends to malfunction at some point.

Such a FANTASTIC buy!!! This smart watch is sooo comfortable and the functions are amazing!

I have purchased the buyer protection plan for every Fitbit Ive owned. You definitely get your money's worth. You wouldn't want one of these to break on you. I've replaced each model at least once. There's no hassle. All you need is the box and the and proof of purchase and you can't grab a brand new one for free!

I have never purchased an item without purchasing the geek squad protection. The benefits outweigh the cost and its a huge money saver in the end. I like that I have the option to purchase extra years right before it the current one expires and I love that I get an email telling me that my protection is almost due.

I bought first protection plan on a fitness watch about 10 years ago. I’ve found that every one I’ve owned has not made the two year anniversary but longer than the manufacturer warranty. Nice to have protection plan to help cover replacement

Haven't had to use it but hope all goes well. Seems like a good coverage.

The Fitbit have been prone to have their bands fail after intense workouts within two years. I have owned several different style Fitbits and love BB Geek Squad Protection Plans on these watches. Maybe I'm hard on these Fitbits, but love the accuracy and the fitbit app (over 4 years and going)!

The products that I purchase from Best Buy are great and I always make sure that I pay warranty from Geek Squad so I can make sure that if my product is damaged, I can go to Best Buy and speak to someone from Geek Squad to have my product repaired.

Gift for my daughter, great she hardly ever takes it off

This is the first time I purchased the Replacement Plan from Best Buy for the MS Band 2. Within 2 months, the MS Band 2 just stopped working. Best Buy took it back without an issue, refunded the amount for the MS Band 2 and the amount of the Replacement Plan (as they were unable to replace the discontinued item)

They were very helpful, kind...and respectful. That's I use use geek squad

Easy watch to use .easy setup ,daughter enjoys purchase step up from her previous watch

If you do purchase the Garmin Vivo heart rate watch be sure to purchase a protection plan. My first watch lasted 11 months. Everything worked fine until the 11th month until the screen no longer reacted to my touch. Purchase the protection plan and save you the hassle of purchasing another one.

I like the squad because it's squad is a very good company and it helps people save money and save time in fixing technology and it helps people who can't fix it on their own have an easy way to fix it instead of having to buy a brand new device.

The best option for your purchase, I have used it on other products and have never had problems,

Our insurance has come in handy ! I got this for my boyfriend who is clumsy and don’t need to worry about having a backup

Omg... This was the best installation. No mess, no fuss and very efficient. They even made sure we knew how things worked before leaving. If anyone is looking to anything installed by Best Buy... Do It! It's worth it... Hands down.

The geek squak are amazing people to work with, the extra protection for your product and peace of mind is well work it. I highly recommend it for anything that you purchase that may need repairs.

Unlike some other warranties, all you need to do is bring an affected product by the store. A gift card is easily given for the exchange price.

Can't go wrong with these. My watches have always seems to slump down a little over time or the batteries just go out in them and this protection plan keeps me going with a good watch that does everything I need it to.