Customer Ratings & Reviews

Bought this for my moto 360 gen 1, has known back cracking issues.

Great for the peace of mind. of getting item fixed.

Really enjoyed this and would recommend for anyone to get

I love the way it looks and everything it does but the battery is horrible.

Very bad service, if you can get service. I bought a 2 year protection plan on a new Smart Watch and wad asked to drive 1.5 hours away to have a Geek Squad member look at it first. I did not have a protection plan on my previous watch and was able to get a replacement immediately. I really regret getting the Geek Squad protection. Do not get this service unless you live beside a Best Buy and have time to spare.

I love how if it gets damaged I can replace it for free.

Used it a couple of times to get exchanges, it helps.

I can return product to Best Buy store with no hassle.

I hope I never need it! Product works well for new

I always get good use out of our warranty from Best Buy

This is nice to have. I have already used it once before.

I like knowing that Best Buy will replace if damaged.

Have not had to use yet but glad to have the coverage.

A must have especially when purchasing any electronics

Purchased for a Garmin Vivosmart, was informed it would only warranty the product once if there is a problem. I feel that if there are multiple problems, that it should be replaced as needed. Still bought because I hear this piece has some problems (which it does already)

I gave my teenage daughter a fitbit and because she can be tough on electronics I got this product repair/replacement plan. I'm giving it three stars , but if I have to use it I'll update my review. Hope I don't need to use it at all.

Nice to have in case something happens to the piece.

I really won't know how good this until of if I have to use it. I had this on a tablet and was not happy with it. The usb power input went bad and they were not going to cover fixing it, They did issue a refund, but said normal use is not covered?????

They'll replace your things, but it might go up $20 for the warranty each year. Then you have to buy the $80 warranty when the next watch breaks.

If it needs replacing, can return without issue...