Customer Ratings & Reviews

Geek squad service has helped me out big time in the past, so I usually buy this with the bigger purchases.

The product replacement is a lifesaver at times. It'll replace what it is but you have to pay for a new replacement program. Which is a lot cheaper than the option.

This is a no brainer when purchasing a smart watch. Great to have the peace of mind that best buy will fix it I need case of an accident, and I bang my arm/wrist all the time.

I don't remember what they did but what I do know is the staff at Best Buy is always super knowledgeable and helpful.

They were great, when my fitness tracker wouldn't charge they refunded me everything and help me pick out something different because they no longer had mine. No questions asked

Its a nice piece of mind if something ever happens

Enjoying this watch. It is very helpful throughout the day.

I have unfortunately had to use the product replacement plan and it is well work the price. It was very simple and easy to do the replacement. Highly recommend!

If anyone purchases anything from Best Buy the protection plan they offer with it is a must. I don't buy anything without it, no questions asked they just take care of it.

Get the Geek protection if you buy a Samsung product! Samsung does not support their products or their customers, Samsung has the worst customer service in the world!

All around best investment ever. Love how my kids break things cause their kids but I have a back up service to ensure I didn't just throw all the $$$$ down the drain.

I highly recommend considering the extra GeekSquad plan for all your technology needs. We also purchase them on vacuum cleaners and have never had problems when needing to use the plan.

Hopefully I won't have to use it, but even if I do, I know from past experiences that Geek Squad will take care of me

The insurance is a highly recommended thing to get.

Iam so glad that I purchased the 2 year protection plan for my daughter's watch good to know that it's covered just in case

It's a protective service. Not really much to say about it

I always hate buying this at time of purchase but Best Buy so far has always stood behind their warranties.

I have not had to use this with this particular item at this time, however the warrenty has always been really good. A problem, take it in they replace the product.

I made the mistake of not purchasing this for my other daughter's watch. This will find in handy if needed.

I highly recommend getting the service plan on any device that Best Buy offers. It the piece of mind knowing that if something goes wrong, the device will get fixed or replaced.