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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5960 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 5,960 reviews
  • Rated 5 out of 5 stars

    I'm hard on wearable tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the warranty because I wear this every day. So far I have not had to use it but for the price it will replace a dead one and I tend to kill them faster than 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plan whenever available. Simple things like a cracked screen will be replaced. Never had an issue they always stand behind their policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 very active boys under 7 and they've been known to break things and I'm clumsy too. So I always purchase the warranty and Best Buy's customer service is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is a logical contract to have especially, if you have young children. Best Buy truly honors the contract without a hassle. This purchase is a no brainer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is thereto say about warranty to that has your back. I always purchase for you never know what may go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the warrantee here, you can never go wrong. Youllnever know what to expect and theyre great and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great holiday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to geek squad for the great service and helping us find the best gifts for our family this Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps out to replace product which you would pay difference if any and pay for the proctection again. Not bad for replacing watch for 50 dllrs instead of gull price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family loves gadgets but when they break the world can feel like it is over! With geek squad protection we don’t have to worry!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Svc techs need to be better informed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spoke to an agent regarding my 43” tv having problems and was told I needed to bring it into the store for repair. Prior to calling I thoroughly read the specifics of the service I needed and clearly stated that 43” and up was in home service. Now the tech I spoke with was very friendly but also very determined to tell me that I was wrong. I politely guided them to the size spec portion of their service guidelines and after a 3 minute back and forth I was finally advised that I was right and they would schedule an in home repair. After all of that I ended up not need the service as I was able to do a hard reset of my insignia tv for the second time in 4 months and correct the issue myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for Galaxy Watd3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy Watch3 is too fragile and complicated. Bought insurance because I am afraid of its vulnerability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great that Best Buy offers this protection plan for watches. Geek Squad got me up and running quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection on my s3 smartwatch because i work in a rough environment so no matter what happens if it no longer works bestbuy will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use it for a laptop, which got fixed. I appreciate that they don't talk to you like you're stupid. It's worth noticing when not all "techs" are that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice style

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Easy to set up. Easy to use and understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service plan around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wont buy an electronic device without it. I had a few devices that have had issues after the warranty ended and was thankful I purchased the geek squad plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my the extended warranty because I have previously purchased other fit bits and they had issues. I thought I'd save some aggravation by protecting myself from the start

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Accidental Product Replacement Plan Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidentally bought this accidental product replacement plan to plan out a way to replace my product but turns out if you accidentally buy an accidental product replacement plan all you get is a pair of polyester pants. I would have given this five stars if the pants were a size 30 x 32.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why go without protection? Feel good about knowing you can get your product fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must be for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always make sure to buy this. It always comes in handy and no questions asked.

    I would recommend this to a friend