Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 5955 reviews
(5,955 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great Great Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife's Fitbit stopped charging after three months. She took it in and they handed her a new Fitbit. Also the new Fitbit has a 2 year geek squad on it also. From the day of the exchange. Would buy this again.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad I purchase the warranty because a year after having my watch I had trouble with the power button. The warranty process was very easy and fast
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great option
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product came in very handy when my Fitbit and headphones stopped working. Wish the option could be offered for all products....like apple products, Fitbit and others.
I would recommend this to a friendRated 5 out of 5 stars
Always Get Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anything product that I buy from Best Buy, I always add the Geek Squad. Protection. I am glad I got it because at work I bump my watch a couple of times and I know if it damaged, I can take it back with no problem.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the geek squad protection, got this replace when the strap had a crack, and it was fast and easy.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Needed for my pixel watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed for my pixel watch I purchased last time I'll use it in case if breaks or cracked screen.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They are very helpful!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the people at Geek Squad! I have had to either call about a product or go in store to visit a Geek Squad member and they are always knowledgeable, helpful and kind.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the watch samsung is the best..................
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
cannot remember
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Kids Smartwatch and Nintendo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was a great help with our electronics problems
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Go with Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to buy the protection plan because it's the smart thing to do. I have had a few major purchases quit working within a few months and these plans have saved me a lot of repair and replacement costs. I highly recommend
I would recommend this to a friendRated 5 out of 5 stars
protect your buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.thank you for always protecting my purchase . You need protection of your product.... always seems to happen within the policy
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always Purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would always recommend buying the geek squad protection! It is worth every penny! Such an easy process to exchange your item if something doesn't work!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy , helpful, attentive . I am glad i have protection.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Their protection program is why I only buy at BBuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Fitbit stopped working and just as simple as giving them my info and the front desk lady said go pick a new one ! I paid a small prorate cost (which is fair!) and boom! I have a new one that same day ! Love it
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Figured the warranty was mandatory with a smartwatch. For a extra 40 bucks and 2 year coverage, it's a peace of mind on a watch that has a msrp over $300
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best insurance for your gadgets!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have all my gadgets and PCs covered with Accidental Geek Squad Replacement coverage. When I have had to use the coverage, if the items was not repairable, I was able to replace it with an equivalent item.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Keeps peace at mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When buying a sports watch like the garmin smartwatch you are bound to be a bit rough on it. The two year protection plan gives you the reassurance that the watch will be taken care of if anything happens to it.
I would recommend this to a friendRated 5 out of 5 stars
Protection has been a great value for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have Geek Squad protection on several items and any time I have had an issue with one of those devices Geek Squad has taken care of my issues without hesitation.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warrty for watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great too have if you have an active lifestyle, great too know that i can not have too worry about my watch being broken and not taken care of.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend

