Customer Ratings & Reviews

The cost for Geek Squad protection has gone up slightly but it's still a good option to have. Too many things break too quickly or just stop working. I can depend on this for a replacement.

I truly believe that this is a great service! Don't forget to add it.

This added security has benefited me in the past when I’ve had issues with product failures. Would not think about purchasing electronics without this value service from Best Buy.

I love geek squads I think is the best I don’t have any problem whit they all my problem the give me solution I’m happy whit geek squad

Since I could not reconnect my Fitbit to my cellphone I had to return it to the store and get a new one. Best Buy gave me no problem with the return because I had this GREAT WARRANTY.

Was extremely apprehensive about purchasing initially but it really came in handy and the exchange process was seamless. Would recommend.

Bought for my Fitbit in case of any issues and worked great when I did start having issues with my Fitbit. I was able to take in and just swap it out for a new one which was awesome!

I think Geek Squad is a good resource but they should be available to answer any and all questions that you need if you have a best buy card.

Love the watch samsung is the best..................

2 year accidental replacement, I've used it a few times and I love it, specially because they replace your item for a brand new one or other item for the same price.

Worth it. They replaced the watch due to cracked screen.

With it. Watch screen broke and they replaced the watch.

I had a fitness tracker that he band had broken, the ban is not replaceable so BestBuy gave me a new one, no hassle, do wait just got it done and I was on the road again.

always purchase geek squad warranties above manufacturers warranty for larger priced electronics. geek squad is great to work with.

Geek Squad make life easy with this protection plan. Whatever the issue is with your product, they make the exchange easy.

I always buy the warranty because you never know what could happen. I have used my warranty several times and I have never been disappointed.

Geek Squad is an excellent way to protect your investment. I have used this many of times. If they cannot repair the device they will replace it!

Awesome protection plan geek squad helps you through each step that you have a question with and they find the solution fast as well

This replace program is a great idea for watches and such. I’ve had my watch break down and they helped me fix and replace them.

I would never purchase a fitness tracker without the plan!! I would be out a lot of money from failed fitbits, but thanks to the protection plan, I'm covered. Worth the investment!