Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 230 reviews
(230 customer reviews)to a friend
Rated 1 out of 5 stars
in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not sure cuz we haven't been able to use it since we didn't get any games with the bundle
This review is from 2-Year Accidental Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Honored
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The store would not replace my product and upon trying to call corporate, they referred me back to the store manager which was unable to assist me.
This review is from 2-Year Accidental Geek Squad Product Replacement
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
No product replacement
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No product replacement even with a purchase of 2 year accidental Geek squad product replacement. Not happy with the product replacement warranty.
This review is from 2-Year Accidental Geek Squad Product Replacement
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Rv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone loved to play in my room and family and friends loved to play everone enjoy it
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Vr2 ps5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love best buy every thing I ordered is always in excellent condition! On time delivery my son is so happy with vr2 ps5 headset
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Instant Replacement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my headset the same day! Thank you again for always replacing my products!
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Worth It
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get Geek Squad protection on higher end items. You never know when something is going to break or wear down and instead of waiting weeks or longer for the manufacturer to replace, you can just run into you local Best Buy and exchange it (as long as it is in stock).
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Ps Vr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great games I bought it for my son but I am using it more than he is.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Not a bad deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Free replacement for 2 years with no questions asked is a good thing.
I would recommend this to a friendRated 1 out of 5 stars
GSP doesn’t cover 2 years!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the 2 year protection plan only to find out it does not in fact cover 2 years. My so-called 2 year plan was only good for 2 months when I had to bring my product in for an exchange.
This review is from 2-Year Accidental Geek Squad Product Replacement
No, I would not recommend this to a friend