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2-Year Accidental Geek Squad Product Replacement

SKU: 5450515
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  • General
    • Brand: Geek Squad®
    • Product Name: 2-Year Accidental Geek Squad Product Replacement
  • Other
    • Plan Type: GSP
    • UPC: 400054505153

Make sure to protect your new PlayStation VR product. A Geek Squad Product Replacement Plan enhances your manufacturer warranty and gives you peace of mind if your product isn't working properly.If your PlayStation VR product fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.

  • If you accidentally damage your product while handling it, we'll take care of it.: Enjoy peace of mind knowing that you're covered if the unexpected happens.
  • It's easy to get help when your product isn't working properly.: To get help, just bring your product into a Best Buy store. We'll check out what's wrong and get you a replacement (if the product is available) or reimburse you.
  • Your PlayStation VR product is well protected from many issues.: You're covered for failures from normal wear and tear, if your original controller stops working, damage from a power surge, and more.
  • You can transfer your plan.: When you sell or give someone your covered product, Geek Squad Product Replacement is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
  • If you have questions, we're always here to help.: Call us at 1-800-433-5778 to ask questions about your plan.
  • If you accidentally damage your product while handling it, we'll take care of it.: Enjoy peace of mind knowing that you're covered if the unexpected happens.
  • It's easy to get help when your product isn't working properly.: To get help, just bring your product into a Best Buy store. We'll check out what's wrong and get you a replacement (if the product is available) or reimburse you.
  • Your PlayStation VR product is well protected from many issues.: You're covered for failures from normal wear and tear, if your original controller stops working, damage from a power surge, and more.
  • You can transfer your plan.: When you sell or give someone your covered product, Geek Squad Product Replacement is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
  • If you have questions, we're always here to help.: Call us at 1-800-433-5778 to ask questions about your plan.

Q: Does the plan cover accidental damage?

A: This plan will replace your product if it fails for an issue covered under the Geek Squad plan but not by the manufacturer.

Q: What happens if the product fails due to an issue covered by the plan but not by the manufacturer?

A: If your PlayStation VR product fails for an issue covered by the Geek Squad® Product Replacement Plan but not by the manufacturer, you will receive a replacement product if one is available. If a replacement is not available, you will be reimbursed for the purchase.

Q: Can I get a refund if a replacement is not available?

A: If a replacement for your PlayStation VR product is unavailable, you will be reimbursed.

Q: What is the plan's coverage period?

A: This Geek Squad Product Replacement Plan has a term length of 24 months.

Q: So i got the geek squad warranty for my oculus quest, and I noticed that its sold out everywhere my question is, does the item have to be in-stock for it to get replaced and if so would guys still be able to replace it with this pandemic going around

A: Hi Jim. Thanks for your great question. The product will most likely come back in stock but was sold out to everyone being at home. If for some reason, something goes wrong with your Oculus Quest, we'd at least give your money back onto a gift card where you can find a suitable replacement. If you have any more questions, we'd be happy to answer them. Stay safe!

Q: Hello can I buy a geek squad warranty for my oculus quest and the oculus quest has been bought somewhere else besides Best Buy such as amazon or eBay (used) or target or GameStop? Thanks

A: Hi Max. Thanks for your great question. At least at this time, Geek Squad Protection can only be purchased on products bought through us. Keep in mind, we do price match Amazon, Target and Gamestop in most cases. As long as it's a verified seller in our list, you can get the same price through us and then add the protection on. I hope this helps. Please let us know if you have any further questions!

Q: I bought the 2 year protection for my Oculus Quest about one year ago. Now the new Oculus Quest is coming out. Can I exchange my original Quest for a new one?

A: Hey there. Thank you for reaching out about this. We may be able to do that. I'd recommend speaking with your local Best Buy store to see what can be done. You can find information about your local store at www.bestbuy.com/storelocator.