Customer Ratings & Reviews

I haven´t had the need of using it but everybody knows, it´s better to have it and not need it than the other way around....electronics are not cheap, specialy the good ones.

Bought for whole family use. The only downside is the battery life, which is to be expected so I can't complain. We'll see how it does long term. For Meta account users: monitor your kids on it. Purchases can be made through the headset and it doesn't always ask for the "purchase PIN" you set up.

I had a great experience making an appointment with Geek Squad at Best Buy to fix my Oculus 2. My son had accidentally broken a controller, and I needed assistance. The technician who helped me was not only very nice but also incredibly helpful. However, they couldn't replace the controller, so I ended up getting a refund for the Oculus 2. With the refund in hand, I decided to upgrade to the Oculus 3. The transition was smooth, and the Geek Squad team was supportive throughout the process. Their excellent service made it easy for me to make the switch. Now, I'm enjoying my new Oculus 3 and its enhanced features. Thanks to the Geek Squad at Best Buy for their outstanding assistance!

Great buy easy to use lots of fun way to enjoy gaming

I love this game it feels like what you are seeing is real.

Everyone enjoys this product it's very fun to use.

Excellent product, easy to use highly recommended!

Good use for indoors only kids love it mom tooo good

Battery life: The battery life could improve on this device. Battery lasts for 1-1.5 hrs of use then it needs to be charged. This makes it difficult to have family fun time playing together because we each get a small amount of time playing. The developer should produce a long 10-15ft power cable that can be purchased and then include attachments on the Occulus so that the cable can be secured to the device. I did use my own charger but the cable keeps getting pulled out during heavy shooter and movement use. The games are a little steep on pricing at this time. I am hoping that the game prices will decrease as more users are on the Oculus. The controllers are awesome, no complaints. very ergonamic and comfortable to grip while playing. The screens tend to fog up with use and my face tends to get sweaty with heavy shooter games or active games. possibly invent an air flow solution to prevent fogging and sweating of players. besides when switching between players it can be a little gross to put someone elses sweat against your face. Otherwise love the games, controllers, and overall fun of this device I would recommend for families to purchase.

Help me out with my meta quest, really nice team!!

I really do like this thing. Sometimes you look kind of foolish when you’re dancing around with your hands flying in the air and one of the kids accidentally hits the TV and breaks it but other than that, I think it’s pretty fun.. it is also fun for the whole family.

I hope never to have to use the product replacement plan, but I always suggest that if it is offered, you take them up on it because it doesn't cost that much, and you never know when you might need it.

The 3s is definitely better than the 2 but 3 of my children have the quest 2 and love it for years. The quality is great and the geek squad is fantastic help whenever we need!!

Love getting rewarded for buying and love that i to get enjoy my product without being scared to break it!

Bought a 5 year service for my TV and when the pixels died Best Buy replaced it and credited me back for the difference of what I paid for the old and new. When buying the VR headset it was a no brainer.

Excellent, Informative, Friendly, Knowledgeable Staff. Expedited all claims with Extreme care. I Appreciate them

They great. New how to solve my problem. Gave me advice and it worked.

Great help! Vr is so easy it wasn’t necessary! Thankful they’re there in case!

Havent used it yet but i heard they are great and are the best when it comes to tech work

I find the agents to be most helpful and informative.